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#2951 Re: CE4 Cart » enable cart grayed out in edit album » 2014-08-13 11:55:16

Ben

It's worth noting that its more a limitation than a bug, and not new either.  This has been the behaviour since the CE2 Publisher.

#2952 Re: CE4 Cart » enable cart grayed out in edit album » 2014-08-13 11:38:57

Ben

In the edit album dialog box.  What you did is right.  There is a fix for the non-refreshing of template settings which will be in the next maintenance release.

#2953 Re: CE4 Cart » enable cart grayed out in edit album » 2014-08-13 10:38:30

Ben

Hi Ken,  Have you added cart functionality to the template since creating the album?  If that's the case then the album settings may not have read in the latest template settings.  The only way to refresh them is to temporarily change the selected template for the album and then change it back again.

#2954 Re: CE4 Publisher » Failed instal » 2014-08-13 09:35:15

Ben

Hi Don, this looks like an incompatibility with your Wordpress setup.  Can you tell me what the following lines have in them?

1. line 19 of ttg-be/templates/gallery/Template2/template_index.php
2. line 129 of Galleries/phplugins/phplugins.php

Also, does the file public_html/wp-content/wp-cache-config.php exist on your server?

#2955 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-13 09:29:30

Ben

Good morning Kristen.  We need to work out two things here: how to remove these and how the problem came about.
It may be possible to re-create the wild album set and Raptors-Osprey-Eagles-and-Hawks album.  Have you tried re-creating those in Lightroom?  You can ignore the message about appending a number.  If you're not able to re-create them, then I'll need to manually remove them from the database for you.
Do you remember what steps, if any, you took to remove wild or Raptors-Osprey-Eagles-and-Hawks from your server?  For example, did you remove them from within Lightroom or manually delete them via FTP?  I am hoping it was the latter, otherwise the implication is that there is a bug in Publisher that lets the database become inconsistent with the file structure.

Lastly, is this the only album that's broken in search?

#2956 Re: CE4 Cart » Order details » 2014-08-13 09:18:21

Ben

Hi, well-spotted.  I'll work on a fix for this to be in the next maintenance release.

#2957 Re: CE4 Publisher » Pages Gallery managed by publisher » 2014-08-12 07:26:53

Ben

If 'test' was created with Publisher, then you should be able to create the test gallery again in Publisher, and then delete it from Publisher.

#2958 Re: CE4 Publisher » Pages Gallery managed by publisher » 2014-08-11 21:36:37

Ben

Hi Fredy, the database stores all information needed for your Publisher to function: album details, photo details, metadata, etc.  The structure and data can be viewed via the phpLiteAdmin link on the TTG BE dashboard. It requires a further password that I can message you if interested. We do not document that, as for the vast majority of users, the database will be meaningless and clicking around within it without knowing what you're doing can break your setup.

#2959 Re: CE4 Cart » Cart Misbehaving? » 2014-08-11 08:55:54

Ben

It's a problem with cart on the Magnific layout.  Thanks for pointing this out.  I've found a solution to it which we should be putting in a maintenance release.  For now, I suggest you change to another large presentation layout.  Or if you are adventurous, edit template_index.php and template_mobile.php in your template, adding this line:

$(cart_button).off('click');

immediately above this line:

ttgCart.applyCartButtonEvents($('li.mfp-shopping-cart a.add-to-cart'), function() { mfp.close(); } );

#2960 Re: CE4 Publisher » Pages Gallery managed by publisher » 2014-08-11 07:51:24

Ben

It is generally a bad idea to manually delete or change files within galleries.  It needs to be managed by Publisher.
It's possible that the pages-gallery is still saved in your database.  If you're starting afresh, the simplest solution would be to rename or delete the file ttg-be/data/publisher/master.sq3

#2961 Re: CE4 Cart » Add to cart dialog box disappeared, what happened? » 2014-08-10 22:36:40

Ben

The cart manages pricing and shipping conservatively. Instead of providing defaults of zeros, it's necessary for you to re-save the pricing to confirm that the prices are intended.

#2962 Re: CE4 Cart » Add to cart dialog box disappeared, what happened? » 2014-08-10 22:29:40

Ben

I'm glad to hear it's working. Did the empty fields correspond to new products or attributes that you had added since setting up shipping?

#2963 Re: CE4 Cart » Add to cart dialog box disappeared, what happened? » 2014-08-10 22:22:49

Ben

Can you provide me with guest admin access so I can take a look?

#2964 Re: CE4 Cart » How to get rid of Discount Code in cart » 2014-08-10 22:13:57

Ben

You've just described how products and pricing schemes already work.

#2965 Re: CE4 Cart » Add to cart dialog box disappeared, what happened? » 2014-08-10 22:11:03

Ben

Are all your shipping methods and pricing schemes complete?

#2966 Re: CE4 Cart » How to get rid of Discount Code in cart » 2014-08-10 21:06:51

Ben

For what it's worth, I've added the automatic removal of the Discount Code to my to-do list.  I can't offer a timeline of when I'll be able to work on that.

#2967 Re: CE4 Cart » Cart and BE Admin: How to migrate settings? » 2014-08-10 21:04:30

Ben

Hi Ken,
The only two places that store your own generated data and settings are ttg-be/data and ttg-be/templates. Within ttg-be/data is a directory ttg-be/data/cart/.  The two important files there are ttg-be/data/cart/master.sq3 and ttg-be/cart/orders.sq3
To migrate from a testing to live site, you probably only need to copy over ttg-be/data/cart/master.sq3.  See how that goes.  If you run into issues in updating the settings, then you may need to remove master.sq3 on your live site and configure it afresh.

Another possible option would be to trick the cart migration tool into coping your test ce4 cart database into your production cart database.  I'd try copying the master.sq3 file over being looking further into this.

#2968 Re: CE4 Gallery » Problem with Gallery » 2014-08-10 20:49:53

Ben

Hi Wolfram,  it looks like a hosting issue.  Your host is randomly failing to serve static files that exist on your server.  For example, on one page load your banner was missing.  The development tools of Chrome reported that the server refused the connection to serve the file http://www.art4u.photography/lib/images … yplate.png Yet if I open that URL in another tab, it loads.  This is a simple file that resides on a directory that is not impacted at all by any TTG code. 

You need to raise these problems with your host.

#2969 Re: CE4 Publisher » Error during Setting up CE4 publisher » 2014-08-10 19:33:18

Ben

Thanks.  I am able to authenticate without error.  Are you still receiving errors?
Does your API URL include the http:// at the start?  It needs to.  If you've put in www.digitimm.be/ttg-be/publisher/ then change it to http://www.digitimm.be/ttg-be/publisher/

#2970 Re: CE4 Publisher » password protection question » 2014-08-10 09:30:48

Ben

Hi Kristen, no problem.  I'm glad to have it worked out.

#2971 Re: CE4 Publisher » password protection question » 2014-08-10 08:32:50

Ben

Hi Kristen, should the "Gallery" template have pasword protection?  Looking at the template settings here http://kristenwestlake.net/ttg-be/templ … /setup.xml I see that passwords are not enabled. If you're expecting passwords with that template, then I suggest you check your settings in the web module and re-export the template.

#2972 Re: CE4 Publisher » Error during Setting up CE4 publisher » 2014-08-10 08:28:50

Ben

Thanks.  Are you still receiving the message "   Headers: {   [error] => {         [errorCode] => "badURL   }     }"
when clicking Check Authentication?
I have tried your API URL and receive no such error.  Instead I receive a message that the API Key doesn't match.  I would have expected to receive that error whether the key matched or not.  Can you change your API Key to something that isn't sensitive and message or email it to me?

#2973 Re: CE4 Cart » How to get rid of Discount Code in cart » 2014-08-10 08:23:08

Ben
Ken wrote:

I am perplexed why when no discount codes have been created, the discount field would appear in the cart.

It's appears because there's no code to hide it when there aren't discount codes.

#2974 Re: CE4 Cart » How to get rid of "Note: orders with digital purchases ..." in cart » 2014-08-09 22:01:01

Ben

I don't have my code handy. I'll review the logic behind that message either tomorrow or Monday and see what I can find.

#2975 Re: CE4 Cart » How to modify "Check out with PayPal" in the cart? » 2014-08-09 21:43:48

Ben

The text is configurable in the Localisations settings. To reach this visit Settings > Localisations, click Managa Localisation and then alter the text for BUTTON_PAYPAL.

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