Community @ The Turning Gate

Further from what Matt said.  The products with databases (CRG, Publisher and Cart) automatically perform database upgrades for all of the intermediate versions.  So if there were database changes for 6.0.2 and 6.0.3 (which there aren't), then replacing the 6.0.1 files with 6.0.3 would perform the database changes needed for 6.0.1 to 6.0.2 and then 6.0.2 to 6.0.3.

The migrator function is meant to handle everything database-related. After migrating, the galleries directory should remain intact, with all ce3-specific files moved aside. For example the file galleries/galleries.xml is renamed to galleries_ce3.xml. At that point, the ce3 instance in Lightroom should no longer be able to manage anything under galleries on your server.
Have you changed the structure of the albums and album sets in either the ce3 or ce4 Lightoom publisher instances since migration?

Who are you hosting with?  It can help to make sure the address you're using for the vendor email has been added as an account in your control panel.

Hi Tom, thanks for pointing this out.  Do you the order email with that message?  If so, please forward it to my email address (available via the Email link under my picture), redacting any confidential client details.  I'll then see what can be changed in the Cart to work around it.

The various text items can be customised in the CRG Admin.  Look for the Localisations menu item under settings and click Manage Localisation for the language that your CRG is set to use, which is probably US English.

Have you tried adding the attributes and options in the order that they should appear?

Hi, for some reason the top-right cart icon isn't in the generated Publisher gallery.  It can be found in http://caddinfo.com/photo-now/ttg-be/te … /index.php but not in http://caddinfo.com/photo-now/ttg-be/te … _index.php

The first thing to try is to re-upload both index.php and template_index.php in your template.  If that doesn't help, can you zip up your no_download_gallery_template_2015-02-02a template and email it to me?

Hi you said that an email went through.  Was that sent using 'mail' rather than 'smtp'?
Was the sender address on your received email the one you specified or some host-specific address (e.g. user1234@host.godaddy.com - completely made up, I have no idea what GoDaddy would use as senders addresses).  If it's something like that then it may help to set up your sender's address in the cpanel of GoDaddy.  You don't have to use GoDaddy for your email.  Such as account is just a dummy account, but it will help inform GoDaddy that it's a real email address, and so GoDaddy will be more likely to use that as your sender address when using 'mail'.  A more legitimate address is more likely to make it through to the receiver's inbox.

Unfortunately post-processing filters won't work with Publisher.  The reasons are technical:

Lightroom provides a default rendition loop that outputs one rendition for each photo in a published collection.  Publisher needs to generate multiple renditions per photo (photos, thumbnails, etc.) and so can not use the default rendition loop.  In code we are calling the same rendition functions that the default rendition loop calls, which in theory means that any post-processing filters should be applied for every rendition.  Due to reasons unknown, Lightroom ignores post-processing plugins for renditions generated explicitly in this way. 

This is one of many unexplained limitations of the Lightroom SDK that we have had to contend with.  Very little, if anything, is ever fixed or improved with the SDK, which has remained almost unchanged since Lightroom 3.

We have pondered changing Publisher to generate one rendition per photo, and have other renditions generated dynamically on the server.  This raises a couple of issues: Firstly, converting images on web servers is memory intensive, so the chances are high that this will exceed the maximum memory usage allowed by hosts.  Secondly, this would mean that all renditions on a gallery would have the same watermarking and color modes.

Hopefully this will be a one-off.  Had you had anything go wrong prior to that error, such as Lightroom crashing while using Publisher?  Also, had you manually changed any files in your galleries using FTP?  That can confuse Publisher.

If this happens again, it will be helpful for me to be able to look at your file structure and database.

Hi Kristen, no worries I'm glad that it's working for you again.

For ordering, make sure the collection's Sort field  is set to User Ordering, and that the album's 'Photo order' field is set to 'Managed by Lightroom'.  You'll then need to publish a photo for the ordering to take effect.  Right-clicking a single photo to republish and then clicking Publish will suffice.

Regarding editing album sets, there was a bug in Publisher.  Please update to the latest version, downloadable with the 2.2.0b zip file.  That bug resides in the LR plugin.  There shouldn't have been any side effects other than not being able to edit an album set.

Your other problems will need some investigation.  Can you please provide me with your TTG BE admin login (changed to something you can share if needed), and preferably grant me FTP access?  It's best to send those details via Email using the link under my name.  Also, what is the URL of the gallery you are trying to update?