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#2976 Re: CE4 Cart » How to get rid of "Note: orders with digital purchases ..." in cart » 2014-08-09 21:38:34

Ben

Do you also have the transaction less checkout enabled?

#2977 Re: CE4 Cart » How to get rid of Discount Code in cart » 2014-08-09 21:37:26

Ben

There's no configuration option to remove this. Your best option is to hide the field using CSS.

#2978 Re: CE4 Cart » setup shipping region » 2014-08-09 21:35:52

Ben

You can change United States to Deutschland by changing the Sales Tax Country in the Cart settings. The Cart doesn't provide a way of configuring shipping regions other than local and international.

#2979 Re: CE4 Cart » PayPal check out questions » 2014-08-09 21:29:36

Ben

See my previous message. In all the time spent developing and testing Publisher I have not once entered a credit card number on the PayPal sandbox.

#2980 Re: CE4 Publisher » Publisher issue/question? » 2014-08-09 21:27:06

Ben

Hi Lorne, thanks for the further information. Without seeing the underlying error it's impossible to tell what's going on. Could you set up FTP access and email or message the details? I should then be able to work out what's going on.

#2981 Re: CE4 Publisher » Error during Setting up CE4 publisher » 2014-08-09 21:23:59

Ben

This should be your API URL:

http://www.digitimm.be/ttg-be/publisher/

Is that what you have?

#2982 Re: CE4 Publisher » Album(s) not found after update » 2014-08-09 21:21:43

Ben

That's great smile The migration is non-destructive, so instead of removing or overwriting files, they're moved aside by renaming with a _ce3 suffix. Ce4 also adds its own gallery.xml file, hence the two in each directory.  You only needed to rename the galleries_ce3 file back again as that's used to determine the albums that can be migrated.

#2983 Re: CE4 Publisher » Publisher issue/question? » 2014-08-09 13:49:20

Ben

Hi Lorne,

Thanks for confirming.  There's not much we can tell from the error.  Can you login to your FTP and see whether there are any error logs on the server?  These may be named something like error_log, and reside either directly in your public_html folder, or in the sub-folders ttg-g/ or ttg-g/opp.  It could also reside in a folder such as public_html/logs/ or just logs on the same level as public_html.

#2984 Re: CE4 Publisher » Album(s) not found after update » 2014-08-09 13:46:13

Ben

Hi Ray,  something's not right here.  None of the albums have been migrated.  Can you try to migrate the albums again, and then post back after trying?  To do so:

1. Remove the album sets and albums you have created since migrating.  If asked, confirm that you want to remove them from the service.
2. Select all of the remaining albums and album sets that are in your CE4 instance.  Right click and chose delete.  If asked, do NOT remove them from the service.
3. Rename galleries/galleries_ce3.xml to galleries.xml
4. Migrate again.

When you run the migration tool, you should see a confirmation of the number of migrated albums and album sets.  Upon a successful migration, you should also see the albums and album sets that were in your CE3 Publisher instance copied into your CE4 publisher instance.

If this still doesn't work as described above then please post exactly which steps you performed and the outcome and messages received.

#2985 Re: CE4 Publisher » Publisher issue/question? » 2014-08-09 13:39:20

Ben

Hi Lorne, your PHP version is fine.  Version numbers aren't decimals.  The numbers after the last period represent the revision number.  That means you're running the 17th revision of PHP 5.2, which is newer than the 6th revision.

Can you confirm that your top-level galleries directory in Publisher is set to 'ttg-g'?  Looking at http://passionateaboutpictures.com/ttg-g/ I see two two directories, 'drina' and 'opp'.  'drina' appears to be a non-Publisher gallery.  Is that correct?  I can't tell what 'opp' is as it takes me to an error page.  Is that the album that you're having trouble with?

#2986 Re: CE4 Publisher » password protection question » 2014-08-09 13:29:03

Ben

Hi Kristen, it may be that the album settings in Lightroom haven't had a chance to re-read the available template settings.  The template settings are only read when an album is created or when you change templates (which is not ideal and something I need to look into).  The best workaround is to select another template in the album settings and then change the selected template back again.  Do you have two or more templates so you can try that?

#2987 Re: CE4 Publisher » password protection question » 2014-08-09 13:28:34

Ben

Hi Kristen, it may be that the album settings in Lightroom haven't had a chance to re-read the available template settings.  The template settings are only read when an album is created or when you change templates (which is not ideal and something I need to look into).  The best work around is to select another template in the album settings and then change the selected template back again.  Do you have two or more templates so you can try that?

#2988 Re: CE4 Cart » PayPal check out questions » 2014-08-09 11:01:17

Ben

Instead of entering in card details, create a sandbox buyer account and login with that.

#2989 Re: CE4 Publisher » Search and Cart » 2014-08-08 20:01:32

Ben

I've found where the issue lies.  It's to do with the 'album' of search results not knowing whether the cart is enabled for the photos (which can only be determined by the albums that the photos reside in).  We should have a fix with the next maintenance releases, but have no schedule for that at this point of time.

#2990 Re: CE4 Publisher » Publisher installation error » 2014-08-08 12:33:24

Ben

I've reviewed the code and found two areas for improvement: 1. The message should have referred to TTG BE and admin rather than Cart and cart., and 2. The code should no longer be copying .htaccess files to another location.  This isn't a bug.  It can just cause issues for file browsers or FTP programs that are set to ignore these hidden files during transfer.  I had replaced all other instances of .htaccess with htaccess, which aren't hidden files, but had missed this one case.

#2991 Re: CE4 Cart » Sell digitals without hosting the files? » 2014-08-08 09:16:36

Ben

Alternatively, the CE4 cart supports post-purchase uploading of digital purchases.  That means you can sell the images in the cart, but only need to prepare and upload the images that have been sold, rather than of all images that you want to make available for sale.

#2992 Re: CE4 Cart » CE 4 CArt » 2014-08-08 09:14:25

Ben

We won't be supporting Windows.  There are too many variables and we don't have the resources to test against them all.
Having said that, you may find that the software does work in Windows.  We just can't do much if you run into compatibility issues.

#2993 Re: CE4 Publisher » Publisher installation error » 2014-08-07 22:11:12

Ben

Hi Les, I suspect the message is giving an incorrect location. It's getting late here. I'll look into this issue in the morning, Melbourne time.

#2995 Re: CE4 Cart » Is PayPal Cart function secure? » 2014-08-07 14:04:32

Ben

Hi Ken, I don't believe the API credentials can be used to do anything but make purchases from you.  The only transaction possible is to send you money.  The malicious user would also need a valid credit card number or PayPal account to make payments.  This isn't giving any more power than available from your shopping cart; i.e. anybody can come along and make a purchase.

Having said that, we do try to protect the credentials as much as possible.  They are never displayed on the admin page, and the database storage can only be read from the full ttg be admin, via the phpLiteAdmin page which is protected with a further password.  The weak point is when you supply the credentials in the first place.  A malicious user could eavesdrop the form submission.  The submission of PayPal API credentials during purchase is made using https, so that part is secure.

#2996 Re: CE4 Publisher » Search and Cart » 2014-08-07 07:49:41

Ben

Thanks for the clarification. I'll look further into this.

#2997 Re: CE4 Cart » Cart 3.02 still error when changing item » 2014-08-07 07:30:12

Ben

All I can say is that it's working perfectly for me.  There was a problem as described with the last version of the cart (not related to publisher or ttg-be), but this has been fixed and appears to be working when I visit your test gallery.

#2998 Re: CE4 Cart » Cart 3.02 still error when changing item » 2014-08-06 22:07:22

Ben

Hi Ken, since you have changed your products, can you first reset your customer's shopping cart by visiting http://ioscapes.com/webtest/ttg-be/cart/?a=reset

After doing so, add items to the cart and see if the issue perists.  If it does, please provide instructions for exactly which photo you added to the cart, the options chosen, and further steps to replicate the error.

#2999 Re: CE4 Publisher » Search and Cart » 2014-08-06 21:40:43

Ben

Hi Charlie, the cart icon is in the page but set to display: none. 
When you generated the template you're using for search, did you check the 'Display Add-to-Cart Buttons on Grid' option in the Shopping Cart Integration section?  This needs to be checked for the icons to display.

#3000 Re: CE4 Cart » new Cart 3.02, no products available to purchase error » 2014-08-06 21:22:07

Ben

Hi Ken, the photos that don't have products are using the pricing scheme Standard, but you don't have such a scheme set up.
You'll need to either create a Standard scheme, or change the scheme assigned to those images.

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