Community @ The Turning Gate

Hi Patrick, this looks similar to your earlier issue.  Please email me the file ttg.log found in your Documents directory.  If it's large, you may want to zip it.

Hi Dan,

This is one of those bugs that we weren't able to uncover in testing.  Can you try editing the file CE4-test03/lib.php and change this line from:

define('APPLICATION', 'publisher');

to

define('APPLICATION', 'crg');

Let us know if that solves it for you.

Try logging out and in again.

Sorry, my email meant that if it didn't work then it wouldn't work, if that makes sense.

If you're happy to experiment, the following changes may do what you need.

1. Replace the pathForDownload function in ttg-be/cart/application/helpers/ApplicationHelper.php with the following:

    static function pathForDownload($photoPath, $downloadDirectory='photos-for-purchase')
    {
        $photosPos = strrpos($photoPath, '/photos/');
        $downloadURL = substr($photoPath, 0, $photosPos).'/'.$downloadDirectory.'/'.substr($photoPath, $photosPos+8);
        
        if (defined('REAL_PATH_OF_PHOTOS_SITE')) {
            $parsedURL = parse_url($downloadURL);
            $realPath = REAL_PATH_OF_PHOTOS_SITE.$parsedURL['path'];
            
            try {
                if (is_file($realPath)) {
                    return $realPath;
                }
            } catch (Exception $ex) {
                return false;
            }
        }
        
        $realPath = CartHelper::realPathOfFile($downloadURL);

        return $realPath;
    }

2. Add a line to ttg-be/cart/index.php, so that the top of the file looks something like this:

<?php
define('REAL_PATH_OF_PHOTOS_SITE', '/home/photog83/public_html/photography');

//$start = microtime(true);

I'm assuming that /home/photog83/public_html/photography is the correct path to the top of your http://photography.gracesonaufderheide.com/ sub-domain.  You may need to change this.

If this works I will include this code in the next Cart update, so you won't need to edit the files again.  You would want to check that the downloads are available for purchase, and that the correct copies of the images download after purchase.

I'm glad to hear.  Could it be your host doing something strange to 'help' with your subdomains?

Hi Patrick, to move forward I would first attempt to make the slug consistent in all three places - LR, the sqlite DB and on disk.  Since LR isn't letting you change it, try changing it back to the slug that LR has in the DB and in the directory name.  After doing so, try changing the slug again in LR.  Hopefully all will go well.  If not, then please email me the ttg.log file and most-recent Publisher log file from ttg-be/data/publisher/logs, straight after the error occurs.

Perhaps picked up as spam or dropped altogether by the receiving email server.  Can you forward on one of your received orders to my email address?  (available via the Email link under my picture)

Who are you hosting with?  If using vanilla mail, it can help to make sure your sending address corresponds to an email address setup through your hosting account.  That shouldn't mean that you have to use your host's email service, just that you've setup an email address in their control panel so that their server considers it a legitimate address to be sending from.

As an example. I use Bluehost for my hosting and Google for my email.  Let's say I own the domain mydomain.com and use Bluehost to host that domain.  Through the Bluehost control panel I setup an email address 'orders@mydomain.com', and in TTG BE I setup my email addresses as orders@mydomain.com.  In the case of Bluehost, without further configuration that doesn't actually mean that Bluehost is handling my incoming email.  I have configured Google to do that.  But it does mean that if the cart tries sending emails as from orders@myhost.com, that they will be sent out, with the correct sending email address set.

Thanks for finding and sending the log file.  That was very helpful.. I've replied to your email about this.

Hi, I'll try to look into this soon.. my time is limited at the moment as we're working full steam on completing the CE4 CRG gallery.  The email address to send to is available via the Email button under my picture ( ttgben AT somethingchanged DOT com)
If the log files are very large, then try zipping them, and as Rod suggested, just sending recent logs.

Hi Wendy, are you still using the CE2 Cart?  If so, have you changed the email settings, and what email settings are you using?  (mainly, 'mail' or 'smtp'?)

Hi Martin, the minimum pricing per order would be better tied to the pricing schemes.  Something I'll add to my ever-long to-do list.  Back-calculation of tax is fully coded and ready to go in the next cart update.  See this thread: http://community.theturninggate.net/post/25180/#p25180

Your suggestions are all good, but some exceed the complexity of what the cart is likely to ever provide.  I'd love the cart to grow in functionality and flexibility, but the interest in the cart and features so far have been dwarfed by the time and effort to develop them.