Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
The API url needs to match the site url. If the site url starts with https://, the API url needs to as well
Thank you so much Rod, that solved it! one letter!
Did you also update the API url to include https in Lightroom Publisher?
I didn't touch the api URL. it's still mysite/backlight/publisher
On the other side, i've tried to create a new API to no avail.
Have you recently updated your site with an SSL Certificate?
I don't think so, i just did the update for lightroom 9,0 . Backlight 2 is up to date.
What's going on with my site? Do i need to delete the whole site and start all over again?
Hi, i updated lightroom classic to 9.0.
Now i can't work on my website anymore for the images, can't upload, can't remove, can't make a folder. (I can work in pages and it works perfectly)
I get message: Unable to perform action: getSetupForTemplate
Message: The page sent an action that was not available.
I checked ttg publisher in LR and discovered that i can't check authentication, my api key is the same as in Backlight 2 settings.
Unable to perform action: checkAuth
Message: The page sent an action that was not available.
Please help, it drives me nuts.
Hi Rod,
Thank you for your quick response. It works :-)
I meant indeed the black bar at the bottom of the large images where the caption appeared.
It's probably to simple to ask, but i can't find the solution to hide my comments on each picture in Pangolin.
See: http://stevenlefebrefotografie.be/galle … #gallery-1
In the album template, there is an item about photo presentation, but i simply don't know how to turn off the captions.
I've also tried to get rid of the black border underneath the page, but that didn't work either.
I guess when this page will be on line http://backlight.theturninggate.net/doc … album_sets i could maybe solve my problem.
Thanks in advance for your help.
Thank you Rod, i've chosen to to re-upload the images at the right size, that's far more easier than the other solutions.
... to create a theater full screen vegas slideshow with the breathcrumbs on top excluded from the image? My example: http://stevenlefebrefotografie.be/galle … hitectuur/ Which settings do i need to do?
It is quite difficult to read the breathcrumbs, but i want them there because it is super practical to navigate in the galleries.
I switched to the theater module to be able to show my pictures bigger. With these settings http://stevenlefebrefotografie.be/galle … #gallery-3 they're showing to small, even if you touch the full screen mode.
Any ideas to help me out? Thx.
Thanks TomO, it worked :-)
Hi Rod,
Thanks for your message.
Yes, i checked and i used indeed another email address. Is there a way to solve this? If needed i can provide my order ID.
Hi Matthew,
I made a big mess of my site, so i started all over again rebuilding the site, and now it is working properly. Allthough, i still have one problem: i purchased theater, but it is not visible in the backlight modules. How's that possible?
Hi,
I followed the instructions to update to backlight 2. Everything went as described until at step 8, i don't see backlight 2 as in your video, but just simple text, i can't edit the api key but i have to it says.
https://www.dropbox.com/s/err47dxs68z2f … 0.png?dl=0
Please help.
I should add, if you do want to see that the files have uploaded correctly, look for a file called module.xml under one of the updated modules, e.g. at a location like:
http://yoursite.com/backlight/modules/pangolin-album/module.xmlThe version number should state 1.2.3.4.
Thank you Ben, I'm OK :-)
Hi,
I just found the time to update to backlight+pages release 4. I've done everything as usual, but when i cleared cache, i saw backlight 1.2.3 . Shouldn't there be 1.2.3.4 ? Thanks in advance to let me know if everything is ok as it is.
Steven
Dashboard
TTG Backlight version: 1.2.3
Well, sorry for disturbing, i found a work around and it seems to work. I moved the navigation to the top pallet and did hide the masthead. I guess that's enough for today...
Hi,
The problem is half solved, I just don't know how to change the settings so that the pictures don't appear through my navigation on top. Any idea?
Hi,
It's weird, Vegas slideshow don't work on my homepage: http://www.stevenlefebrefotografie.be
Other options like still images works fine, what is going wrong here?
On the other hand, using Flickity with Pangolin works fine, but that's not the purpose of Pangolin i guess.
Thanks for your help.
Thanx that solved it.
Hello,
I've started to explore Pangolin, i see many great features, but hey, it seems like i can't publish with Pangolin. Here is my testsite: http://stevenlefebrefotografie.be/galle … /pangolin/ . I just see a square but no images although there should be two pictures. What went wrong, i have really no idea anymore...
Thanks for your help.
Steven
Weird, i don't know what happened, but the address field dissapeared, problem solved :-) . (maybe because i shut down the computer and did a restart?)
Weird, i installed the hot fix, and still have problems sending a message. When i leave the address field blank, message arrives, when i write something, no message anymore in my inbox. I can't even choose not to show the address field. Please help.
http://www.stevenlefebrefotografie.be/contact/
I got also those problems, first visiting all the different pages and then clearing cache worked. It's a pity the read me first isn't up to date. This topic could be avoided if it was proper documented from the beginning. Just my opinion.
And it works like a charm :-)
This solved also the problem with me Ben.
I'm happy with one.com .
