Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 Backlight 2 Support » Themes Wordpress seems to have an error if I want to create a new post » 2020-05-04 01:51:54

Dieter_Kurth
Replies: 3

I got in Wordpress the following error message if I want to create a new Post.

Warning: DOMDocument::loadHTML():Empty string supplied as input in /www/htdocs7w01a8870/kurth-dueren.de/blog/wp-content/themes/Backlight_Template/in/theme_posts.php on line 180

Warning: Cannot modify header information - headers already send by (output started at www.htdocsw01a88707/kurth-dueren.de/blog/wp-content/theme/Backlight_Template/inc/theme_posts.php:180 in /www/htdocs/w01a88707kurth-dueren.de/blog/wp-admin7admin-header.php on line 9

I found in the web the following entries for the wp-config-php but I do not know if there are some side kicks by doing that.

ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
define('WP_DEBUG', false);
define('WP_DEBUG_DISPLAY', false);

After hat if i create a new message, I can edit it without the warnings in the background which where behind the places where to enter the information for the message.

It would be great if someone can explain how to fix this warnings for a dummy like me in web programming.

Thank you for your effort and help
Dieter

#2 Re: Backlight 2 Support » Change the provider from Strato.de to all-ink.com » 2020-05-01 01:24:56

Thank you Ben

Thank you for your effort.

I will wait for Bens recommendation.

30 years ago i created databases via Novel Betrieve. So I believe that I can delete the albums, when I know in witch area I have to search. Thank you for giving me the chance to delete them, in case that Ben has also no idea.

Thanks again for your great support

Best regards
Dieter

#3 Re: Backlight 2 Support » Change the provider from Strato.de to all-ink.com » 2020-04-30 13:28:05

Dear Rod,
thank you for your help.

I purchased the Cart module after I installed already backlight 2 and it worked before. This side should not be available via Menus buttons. Therefore I can put the folder also into Backlight if this is the correct folder to store the Cart pictures.

Yes I send the access via FTP to Ben.

In the mean time I found out if I prepare new albums in Lightroom gallery folder into the publishing module from TTG, then it workes without showing an error. If you open the homepage then it looked very well, like I expected. So it seems that after the new installation of Backlight 2 some database records are maybe corrupt. Or maybe some thing else happened.

Is there any way to delete the former gallery in the database to clean it up or is there any possibility to check the database so that it will delete all galleries which was inpossible to access

Again thank you very much for your help and your effort to help me.

#4 Re: Backlight 2 Support » Change the provider from Strato.de to all-ink.com » 2020-04-30 03:45:45

Hi Ben, Hi Rod,

thank you very much for your help. I deleted the whole backlight folder on my domain server. Then I put the downloaded backlight Installation to the Server and run the installation. It worked very well without any error. I could log in as administrator.

Then I copied the Data file and the custom and data file back to the domain server. and all Settings where there, but the relation to my picture shows errors  Like something went wrong. Getimagesize(): corrupt JPEG data 708 extraneous bytes before marker in 107-page-2.0.4-33-21-menu_32-105 indes-2.0.1-46-2-1-admin.view-1.template on line 409 This is if I press on my page Private.



If I use the www.kurth-dueren.de/Cart in Safari then I get the message
Something went wrong
getimagesize(): corrupt JPEG data:990 extraneous byte before marker in 107-page-2.0.4-33-21-menu_32-105-index-2.0.1-35-20-1-admin.iew-1.template on line 409

If I try to publish the files again via light room. then an error happens
Something went wrong
getimagesize(): corrupt JPEG data: 305 extraneous bytes before marker in 107-page-2.0.4-33-21-menu_32-104-index-2.0.4-50-12-1.view-1.template on line 97


Als at the normal gallery I got the first time the error but I could publish the pictures again, but I thing in the database are still the wrong pictures, because with lines inside which are not in the original.

Also I had the problem that the pictures of my gallery are not shown. also you will find a lot of "?" in the pictures. Also it seems that every 2 pictures are corrupt you find lines which are not normal.

Can you tell me how to open the correct SQL files and how to delete the old pictures?

I will send you also the FTP Account, so that you can change something at the Files which are located at the domain.
Thank you very much
Dieter

#5 Re: Backlight 2 Support » Change the provider from Strato.de to all-ink.com » 2020-04-29 06:01:22

Hy Rod,

I am already using Backlight 2 and after reinstallation I want to go to the admin via
www.kurth-dueren.de/backlight/admin and I get a error message and after that I see in the address input window the following

http://www.kurth-dueren.de/backlight/ad … min/admin/

And in the Safari window is written to much redirections. But I do not know why.
The page was moved from Strato to all-Ink.com round about 60 hours ago. this problem should not come from the DNS servers, because this will be fixed normally after 48 hours

If you need to have a look via FTP please let me know.

Thank you again for your help.

#6 Re: Backlight 2 Support » Change the provider from Strato.de to all-ink.com » 2020-04-29 04:45:25

Dear Rod,
the requirements are given from the new provider. You can use the following link and you can see all settings and versions
http://www.kurth-dueren.de/infophp.php

Did I understand it correct, that i should backup the following folders to my PC

/backlight/data
/galleries/
/backlight/custom
/backlight/Cart

After that delete the main Backlight folder on the domain and also the files index.php in the root and .htaccess in the root.
copy the downloaded Backlight Folder, the index.php and the .htaccess file  from my PC to the domain
and then start the installation.

After the installation with all modules are done, I have to copy the data and galleries and custom folder from my PC to the domain again. Then I am ready to use the homepage.
Is my thinking correct?

Thank you for your help.

#7 Backlight 2 Support » Change the provider from Strato.de to all-ink.com » 2020-04-29 04:00:21

Dieter_Kurth
Replies: 14

Because I had big trouble with my home page and I could not access to the folders of my page any more. It seems that at the provider Strato the PHP did not work any more. So they showed a side that there was a empty domain. They could not fix this in one week so I decided to move my page to a new provider by using the same domain www.Kurth-dueren.de I copied all files from the Strato home page to my new page at all-ink.com, but after I used Safari to visit my home page I got the following error.

SQLSTATE[HY000]: General error: 11 database disk image is malformed sql: 'select * from settings where 1=1' params: array ( )|#0 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/dao/PdoExtended.php(540): PdoExtended->_throwSqlQueryException('select * from s...', Array, 'SQLSTATE[HY000]...') #1 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/dao/PdoExtended.php(156): PdoExtended->_prepareAndExecuteSqlQuery('select * from s...', Array) #2 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/dao/GenericSettingsDAO.php(32): PdoExtended->selectRows('select * from s...', Array) #3 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/helpers/PropertyManager.php(27): GenericSettingsDAO->getData(Object(DesignerConfigManager)) #4 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-designer/application/helpers/DesignerApplicationHelper.php(24): PropertyManager->merge(Object(AdminSettingsDAO), NULL) #5 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/helpers/GenericApplicationHelper.php(35): DesignerApplicationHelper->createConfigManager() #6 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/Framework.php(441): GenericApplicationHelper->getConfigManager() #7 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/Framework.php(151): Framework->initApplication() #8 /www/htdocs/w01a8870/kurth-dueren.de/backlight/modules/module-framework/Framework.php(41): Framework->init() #9 /www/htdocs/w01a8870/kurth-dueren.de/index.php(37): Framework->__construct('.', Array) #10 {main}|URL: /index.php

Also I get the same error if I try to use www.kurth-dueren.de/backlight/admin.
I checked also the permission of /Backlight/data and it is 755.

because I am a dummy in questions about the web programming syntax I do not know what does it mean, and what do I have to change?

What will happen if I download the Backlight module again from theturninggate side and install it again?
What do I have to save first before starting the new installation, because I used German captions and also a lot of other settings which I do not want to do again.

Thank you very much for your help.

#8 Re: Backlight 2 Support » Issues with the Multi Language support of Backlight2 » 2019-02-20 04:40:50

Daniel Leu wrote:
Dieter_Kurth wrote:

Also I have no idear to set the menue sets to a other language. Is it possible to get a step by step documentation, because I am a dummy in programming web pages.

It is a bit cumbersome, but for the menu, you have to code each entry like this:

<span data-lang="en">Telephone</span><span data-lang="fr">Téléphone</span><span data-lang="de">Telefon</span>

The same trick can be used for some of the items for the contact page that are edited outside of the language editor.

In witch file I have to code the menue?
Or in which area of backlight I have to put the code?
Thank you four your help
Best regards
Dieter

#9 Re: Backlight 2 Support » Unable to find gallery.xml. » 2019-02-19 05:37:15

The mistake I did was to write from the Backlight admin page the new .htacces file. After putting in files wich I got from the download package of Backlight2 it works again.

Thank you and I hope that this information will help somebody else

#10 Re: Backlight 2 Support » Unable to find gallery.xml. » 2019-02-19 04:05:42

Something went wrong
Unable to find gallery.xml. The gallery can not be found. in GalleryController.php on line 532

I had the same problem, but till now I do not know why.

The error happens already if I try to open the home page via https://www.kurth-dueren.de

Also if I try to delete the album in Lightroom and create a new one. Then I get the error after trying to publish the new new album.
The code from Lightroom is

"The collection can not be updated
Error uploading rendition (Code503)"

I did not change my ftp account.

Thank you for your help.

#11 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2019-01-09 15:53:42

Hi Ben I will do the test at the weekend, because I have to sit at my computer to test the different adresses.
Best regards
Dieter

#12 Backlight 2 Support » Issues with the Multi Language support of Backlight2 » 2019-01-09 15:51:29

Dieter_Kurth
Replies: 32

I have a question to the multi language support. I tied to start the multi language programming,
I found out some buttons which where not supported into the translations like Search Albums

I found that some popups are not translated like in to the Page responsegallery and here the button gallery information text pop up, All errormessages which come up if you do not select a picture and try to response

In the response gallery I do not see the Facebook, Instagramm which and language selection which I can see on my first page of my home page.

Also I have no idear to set the menue sets to a other language. Is it possible to get a step by step documentation, because I am a dummy in programming web pages.

Thank you very much for your effort.
Best regards
Dieter

#13 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2019-01-05 19:39:01

Hi Ben
Again thank you for your effort.
The file is on my server in the root directory
The name starts with access_log
Best regards
Dieter

#14 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2019-01-05 19:19:41

Dear Ben thank you for your effort
I tried to send you an e-Mail with the error Logs. But the Email was refused from your settings.
I think that it has to much information in the file to send it in the forum
Please let me know what is the next step.
From the support I got other frq.....
snout PHP Versions on my page the version 7.1 is installed and the recomendet version is 7.2.
Also Igot an frq about the PHP.INI file which is possible to have a lot of settings

I gave the Test connection file, witch you put on my server, to my son in law (Ihope this was ok) he is using a server from a other company. This is to test if the problem is at Strato settings or on a other reason. This information I will get on Sunday.

Now the big question is how to send you the error log of my server?
Thank you again for your effort.
Best regards
Dieter

#15 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2019-01-04 03:20:04

Any news. I wrote an e-mail to Rod and Ben, but I did not get any answer till now. My website is now already two days down.

Does anyone know when it will be fixed, because otherwise I will put the copy of the old page to the Server.

Thank you for your information and for your effort.

Best regards
Dieter

#16 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2019-01-01 22:34:21

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at service@webmailer.de to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

I aleredy checkt several times that I used the index.php and the .htaccess files from the Zip File Backlight 2 Installer 105
I checkt the Root files and also the files inside of backlight.
After I start the www.kurth-dueren.de/backlight/installer

Then I get after putting in my e-mail address and the order code the message which you can see above.
I did not delete any files in the gallery folder.

Best regards
Dieter

#17 Re: Backlight Support » Cookie Module » 2017-04-17 02:57:42

I am a dummy in programming web sites. I want only to use them. But as you heard already the EU decided to give a message to the user of the website if there are cookies installed. Can I get a step by step solution in which file I have to put in which code.
I think that I want to use the  "Cookie Script" page to generate the code. Do I need to buy the premium discount to get the JS file?

It would be great if someone can explain it to me how to do it step by step.

Thank you very much for your help

#18 Re: Backlight Support » Page in diferent languages » 2017-02-07 04:46:15

Thank you for your fast replay.
I want to translate the whole homepage. I need at least a selection box tochange the Language for all Pages. In the first step I can do it with a meine button which will show a other page. But this is more work. But it would be great great if it is a database with the different Languages. For me it will help me a lot.
Best regards
Dieter

#19 Backlight Support » Page in diferent languages » 2017-02-05 18:56:00

Dieter_Kurth
Replies: 3

I want to use backlight templates and pages to built a German and an Englisch Page, but both pages should use the same pictures from my gallery. Is it possible? If yes how to do that?
Thank you very much for your help.

#20 Backlight Support » Backlight and https secure page » 2017-02-01 04:13:55

Dieter_Kurth
Replies: 3

I tried to use a https page with Backlight but it looks that the menus design are no buttons anymore there are text links under the page text and it is shown twice. To see use the https:// kurth-dueren.de
How to fix that issue at the Https page?
Thank you for your help

#21 Backlight Support » Problem with theater template » 2017-01-16 00:08:14

Dieter_Kurth
Replies: 1

After I want to add a new template I always get the following Error.

Something went wrong
Expected one or zero rows from SQL query, multiple rows returned. sql: 'SELECT e.type, e.name as engine_name, e.type as engine_type, e.path as engine_path, t.id, t.title, t.identifier, t.engine_identifier, t.page_template_id, t.menu_set_id, t.version FROM template t LEFT JOIN engine e ON t.engine_identifier = e.identifier WHERE t.id=? ORDER BY e.name, t.title' params: array ( 0 => '21', ) in PdoExtended.php on line 552

Can someone help.
My page is Http://kurth-dueren.com

Thank you all for your help
Best regards
Dieter

#22 Re: CE4 Client Response Gallery » I update the whole CE4 stuff and get the following errror » 2015-07-01 06:27:57

Only for information to get the page running with only one gallery I changed in the root of my Server the Gallery.php so that there is only a link direct to my client response Gallery called "tropfen-fotografie". This is only done to show someone photos instead of errors. But I am very interested what is the error. If someone needs some more information please let me know.

Maybe it is a good idea to delete the new files which make trouble in the Turninggate download server as long as the update does not work like it should.

Best regards
Dieter

#23 CE4 Client Response Gallery » I update the whole CE4 stuff and get the following errror » 2015-07-01 04:55:11

Dieter_Kurth
Replies: 3

FEHLER

Switch View
<% if model.autoindex.type.desktop == 'descriptive' then %>
<div class="album grid_<%= math.floor( 12 / model.albumodel.settings.columns ) %> clearfix">
<div class="album-mantle clearfix">
<a class="album-link" <% write("<?php print $AI_TARGET; ".."?"..">")%>></a>
<div class="album-core clearfix">
<div class="album-thumbnail clearfix" style="background-image: url(<% write("<?php print $albums[$i]['thumbnail'];
.
.
.
</div><!-- .album -->
]] ) end --[[ autoindex.type ]]
FEHLER

[edited by admin to save space]

What is the problem? How to help.

The home page address is www.kurth-dueren.com

Thanks for the help!

#24 CE4 Client Response Gallery » How to get updates from CRG 6.04 to the newest version? » 2015-06-30 20:52:32

Dieter_Kurth
Replies: 1

Dear all,

I did not get the normal e-mails to get the link for downloading the newest version. Is there any possibility to download the files from a server, and if yes, how to do that and which is the server address. I remember that I did that last year, but I do not find on the Tuning gate page any link.

Thank you very much
Best regards
Dieter

#25 Re: CE4 Client Response Gallery » password protection worked, but in my gallery settings I disabled it » 2015-02-10 05:05:02

Thank you very much it is now working like I want. One of the key issues was the not newest Version. And the other Key issue was to set in the Publisher gallery setting from administrator to stand allone publisher Managed album.
Rod thank you for your explanation and your time.
Best regards
Dieter

Board footer

Powered by FluxBB