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#1 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-13 12:46:16

I wanna send a big "thank you" to your team for adding the number of photos per album to the Backlight Admin -> Publisher tab -> Gallery -> Album list.  I don't know when it was added, but it has really simplified my recovery process.  The Lightroom Publish Services "Publish Now" process has a way of quitting before all albums are published and the count lets me audit where I am on each album.  It has also allowed me to edit two or three albums within a set and publish them at the same time without losing track of album completion. When the Album list count  for an album matches the Lightroom Publish Services count I know it is done.  :-)

#2 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-13 07:45:17

I've finished the first and second sets - 16 albums in total.  After I finished editing and publishing the albums in the second set, I successfully edited and published the second album set - no errors this time.  Hooray! 

I know this input is way overboard but I hope it proves helpful in your research into what can be done to prevent others from falling into the trap I did.

#3 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-13 05:59:28

Well, I tried the suggested procedure and was successful with the first album set and album (it only contained one album).  When I tried the second album set's set level record it failed with the following error message:

"Can't update this collection.
Unable to perform action: getSetupForTemplate
The album could not be found for id 67020.  Please edit this album and try again."

I tried the procedure with the first album in the second album set and got the same message, including the same id 67020.

I next tried the procedure with the second album in the second album set and was successful.  That album now is visible in its web album set page and I can scroll through its images.

Ditto for second album set - third album.  The second set first album that could not be published earlier is still not visible on the Web album set page.

Ditto for albums 4 & 5 in the second album set.

I next detoured back and tried to edit & publish the second album set.  Same message.  HOWEVER when I tried to edit & publish the first album in the set which had failed earlier, it was successful.  I did have to hit the Publish Now button twice to get it to publish all of the images but it finally went to end of job.  It now appears in the Web album set and I can scroll through its images.

I next tried again to edit and publish the second album set but it failed with the "Can't update this collection" error message but this time the message pointed to id 65206 instead of 67020.  Wish I had a way of knowing what album is 65206.  I'm gonna guess it is the next album in line to be published.  (This turned out to be correct - when editing the next album, I got the "Unable to perform action: getSetupForTemplate" message and it referenced id 65206.)

You are right, it is tedious but I think we are on the right track.  I'll keep plugging away.  Send me any suggestions that this note brings to mind.

#4 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-13 04:58:00

Ben wrote:

Read through the below steps to see whether you think it's worth doing.

I'll give it a shot.  I was working in the reverse of what you suggest but not a problem to reverse course.

So you are not in favor of trashing the web folder containing Backlight and gallery folders, reloading Backlight, my templates, the Publisher API and starting anew from Lightroom?

#5 Re: Backlight 3 Support » Something went wrong The album with id 13900 could not be found ... » 2020-06-13 01:03:10

rod barbee wrote:

are you using the latest version of the Lightrooom Publisher plugin?

Yes, 5.02

#6 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-12 22:31:24

The structure, images and text content are available in Lightroom. The directory contains around 4,800 images in over 100 albums spread across 8 album sets. The original collection still exists on the old server and is located here: http://nfarl.us/PhotoAlbum/gallery/. It is still in Backlight 1.22 or 1.23.

#7 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-12 14:23:38

bcobb10b wrote:
rod barbee wrote:

your albums need the database too. Did you also copy over the backlight/data folder?

Yes, I copied everything in the gallery directory on the old server, uploaded it to the new server & then started the upgrade process as described in your documentation.

Sorry, when I said gallery, I meant the entire PhotoAlbum folder including the backlight folder and it’s contents and the gallery folder plus whatever other folders are in there for your standard Backlight installation.

#8 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-12 14:20:43

rod barbee wrote:

your albums need the database too. Did you also copy over the backlight/data folder?

Yes, I copied everything in the gallery directory on the old server, uploaded it to the new server & then started the upgrade process as described in your documentation.

#9 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-12 14:17:20

At this point I’m not sure what I’m gaining by keeping the gallery & images moved from the old server. All album sets and albums are being uploaded again from Lightroom. If I downloaded and saved the templates, reinstalled a clean version of Backlight 3.02, imported the templates, and started uploading again I suspect I’d be ahead of where we are now with the system uncertainties I’m encountering.

#10 Re: Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-12 13:50:02

I moved the gallery from another server to this one by downloading it to my laptop from the first server & then uploading the entire gallery directory to the new server. Both servers are managed by HostGator. The gallery was in Backlight 1.22 or 1.23 when it was moved. After the move I upgraded it to Backlight 3.02. Did not replace the backlight/data directory.

#12 Re: Backlight 3 Support » Something went wrong The album with id 13900 could not be found ... » 2020-06-12 13:18:40

Lightroom Classic Publisher seems to have quit working.  I've tried to publish 5 - 6 albums, none of them have appeared in their album sets in the browser gallery, and the Publisher process always displays the same album from a different album set when publishing is complete.  Plus there is a discrepancy between the number of albums I can see in the browser (and in the Publisher Album list in the Backlight 3 Control center) versus the number of albums updated by the update album files process (23 vs 34).

#13 Backlight 3 Support » Something went wrong The album with id 13900 could not be found ... » 2020-06-12 12:51:17

bcobb10b
Replies: 4

And now this processing issue message:

"Something went wrong

The album with id 13900 could not be found in GalleryDelegate.php on line 112"

How do I find out which Album is id 13900?

Before this appeared I updated the album files as you suggested last night (I encountered the same error I reported last night again) and it confirmed that it successfully updated.  Don't know if that messed up the process.

#14 Backlight 3 Support » Unable to perform action: getSetupForTemplate » 2020-06-12 12:03:04

bcobb10b
Replies: 15

Rod, as I mentioned last night, I moved one of my Backlight installations to a new server and upgraded the related Backlight installation from 1.23 to 3.02.  I am now plugging my way through republishing the 100 or so albums included in the gallery and have a new issue for you.  Whenever I right click on an album to mark it to be republished the following error message appears in three separate stacked error dialog boxes:

"Unable to perform action:
getSetupForTemplate

The album could not be found for id 99999.
Please edit this album and try again."

I can work around the error by closing the error dialog panels, right clicking on the album in the Publisher list, selecting the edit button, and when the edit dialog panel opens clicking on the edit button to complete the edit action (even though no action was taken).  This appears to clear the error.  I can then mark the album to be republished and click the “Publish Now” button to put it in the publish queue.  Publication works as expected.

Is there a better way to recover from this situation? 

My initial plan was to mark multiple albums for republishing at once and let Lightroom do its thing.  When Lightroom asked if I wanted to select all for republication, I initially declined wanting to test the procedure with a few albums rather than all 100.  After discovering the issue and testing the above workaround with a few albums I ultimately elected to allow Lightroom to mark all images to be republished, but that choice made no difference in the issue.  I still have to go through the albums one at a time to clear the error.  Not a trivial issue given the number of albums I have to handle one at a time.

I’d appreciate your input,

#15 Re: Backlight 3 Support » Fatal error - backlight/framework/Framework.php » 2020-06-11 14:34:50

Bingo. Rod you haven’t lost your touch!! Thanks!! Both albums work fine now.

Bill

#16 Backlight 3 Support » Fatal error - backlight/framework/Framework.php » 2020-06-11 13:18:15

bcobb10b
Replies: 2

I am seeing this error regularly after publishing two albums out of four in an album set:

Warning: require_once(./../../../backlight/framework/Framework.php): failed to open stream: No such file or directory in /home3/nfarl/public_html/PhotoAlbum/gallery/2020-activities/kitteridge-magnet-school-ariss-contact/lib.php on line 48

Fatal error: require_once(): Failed opening required './../../../backlight/framework/Framework.php' (include_path='.:/opt/php71/lib/php') in /home3/nfarl/public_html/PhotoAlbum/gallery/2020-activities/kitteridge-magnet-school-ariss-contact/lib.php on line 48

Any ideas where to look?

Details

- Albums are from an existing gallery that was moved to a new server.  Moved via download / upload process Rod described recently.

- Backlight was upgraded from 1.22 to 3.01 today.  No issues with upgrade other than losing my customized templates in upgrade process.  I've imported the old templates from the copy of Backlight on the old server and tweaked them for the new gallery styling.

- All four albums use the same album template

- Albums are being published from Lightroom Classic.

- No issues with publishing the albums on the old server.

- I'm using this Album Set to test 3.01 before launching into updating the remainder of albums.

Appreciate your help in advance!

Bill

#17 Re: General » Lightroom Voyager no longer available? Alternatives? » 2019-10-09 00:46:36

Oops, the domain name is ALLOYPHOTO.COM and it is still registered.  However the url is not responding.  Does anyone have contact information for Vladimir the Lightroom Voyager author?  The domain registration info is private so no contact information there.

#18 General » Lightroom Voyager no longer available? Alternatives? » 2019-10-08 20:51:17

bcobb10b
Replies: 2

The allyphoto.com domain is no longer a registered domain. Has the plugin author moved to a new site?

If Voyager is not available, are there alternatives that will move Publisher settings to a new catalog?

Bill Cobb

#19 Re: Backlight Support » Slideshow view thumbnail CSS - release 1.22 » 2017-08-03 04:14:59

Thanks, worked like a charm.  However I think I'll use something besides the gaudy red :-)

Bill

#20 Backlight Support » Slideshow view thumbnail CSS - release 1.22 » 2017-08-03 03:26:35

bcobb10b
Replies: 3

I really like the method of presenting thumbnails in slideshow view - very nice!

I am building a site around the Dark Starter Page imported template (another new feature that will save me countless time) and would like to darken the background in which the thumbnails are presented.  I'm using a single column display so the right side pallet is not an issue.  Is there a CSS selector for the thumbnail area?

Bill Cobb
Sandy Springs GA USA

#21 Re: Backlight Support » TTG Support... » 2016-11-30 02:38:32

Agree completely - the product and support have come a looooong way since I came on board in the CE3 days.

Bill

#22 Re: Backlight Support » Something went wrong » 2016-11-29 05:03:54

Ben - I suppose this fits in this message thread.  Move it if you prefer to make it more visible to others who might encounter the same situation.

Here is what I see in the Publisher list of top level galleries after I finished restoring one album set using your process to purge and rebuild a set of published albums (see link to it below):

Spotlight	                               Standard Album Set Template IK 1 col	—	View
      Bristolwood Court	               Standard Album Template IK 1 col	43	View
      Bristolwood Court	               Standard Album Template IK 1 col	0	View
      East Lake Crew	               Standard Album Template IK 1 col	45	View
      East Lake Crew	               Standard Album Template IK 1 col	0	View
      Izabella, Julie, and Dan	Standard Album Template IK 1 col	117	View
      Izabella, Julie, and Dan        Standard Album Template IK 1 col	0	View
      Janet	                               Standard Album Template IK 1 col	54	View
      Janet	                               Standard Album Template IK 1 col	0	View
      Janet's LaPierre Family	       Standard Album Template IK 1 col	22	View
      Janet's LaPierre Family	       Standard Album Template IK 1 col	0	View
      Janet's LaPierre Family	       Standard Album Template IK 1 col	0	View
      Our Extended Family	       Standard Album Template IK 1 col	0	View
      Our Extended Family	       Standard Album Template IK 1 col	6	View

I assume it will be OK to manually delete the duplicate albums with no photos using the Publisher top level galleries feature, but would rather you give your blessing before I pull the trigger.  (It appears that Lightroom creates a new album each time I click an album's "edit" button?  I watched as Lightroom Publisher uploaded images from its album collection to several of these albums that now contain zero images, and then cleaned them up at the end.  I assume this is an Adobe issue.)

For others who are going through this process, YOU MUST FOLLOW BEN'S PROCESS FOR "PURGING AND REBUILDING A SET OF PUBLISHED ALBUMS" exactly!  It is at  http://community.theturninggate.net/vie … hp?id=6828 

How do I know?  I must have been sloppy when I first went through the process (I think I edited several albums before I edited their associated album set) and the results were not good.  Thanks for Matthew's tip to use CODA and for the list of Publisher top level galleries.  This would have been impossible to sort out without your team's good guidance and the tools.

Bill
Sandy Springs GA

#24 Backlight Support » Something went wrong » 2016-11-28 11:44:23

bcobb10b
Replies: 4

As requested by the message:

---------------
Something went wrong
Unexpected error: Undefined offset: 74499 in PathBuilder.php on line 161

Please report error at http://community.theturninggate.net
----------------

This happened during a test photo search.  However Lightroom was republishing albums at the same time, so there may be a relationship between the two.  I had finished moving my Backlight, Pages, and Wordpress modules to a new location on my site and was rebuilding albums that were deleted in order to make the move.

Bill
Sandy Springs GA

#25 Re: Backlight Support » From test environment to running environment » 2016-11-28 10:51:08

You guys are SO COOL!!!  The process worked like a charm!  Only change I made was to redirect the domain name earlier so I could update the Backlight settings.

I'm off and running to fine tune the Backlight - Pages - Wordpress interaction.

Thanks Rod, and a big thanks to Matthew and Ben for a wonderful product!!

Yeehaa!

Bill
Sandy Springs GA

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