Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

Pages: 1 2

#1 Re: Backlight 2 Support » serverCertificateHasUnknownRoot » 2020-04-12 04:32:31

Andre

hi,
i will check all that afrer the long weekend. Panskieoko.com is my another domain and i had purchased certificate for it also. All the 4 certificated ware installed by the guys from server provider. I will contact them to change it.

thank you ffor all sugestions. Will report soon.

Andre

#2 Re: Backlight 2 Support » serverCertificateHasUnknownRoot » 2020-04-11 07:25:51

Andre

Hi, the web is: www.arborysta.info.  - all the modules are up to date. But I do not change in admin panel. Should I change only the domain name from http:// to https://  ?  Or there are more things to change.

Thanks for quick reply
Andre

#3 Backlight 2 Support » serverCertificateHasUnknownRoot » 2020-04-11 01:32:05

Andre
Replies: 6

Hi everyone,
maybe some of the noble users encountered a similar problem. when trying to upload a photo via LR he receives the message:

Cant update this collection.

Error performing function.
Unable to complet the action.

"serverCertificateHasUnknownRoot" ... NativeCode 12038


I suspect that this may have something to do with the fact that I recently updated the certificate on the website on which the gallery is attached.

how could i fix it?

#4 Re: Backlight Support » backlight publisher synchronization on few PCs » 2017-12-11 22:31:31

Andre

Ii will try booth advices, thank you

#5 Backlight Support » backlight publisher synchronization on few PCs » 2017-12-02 22:36:22

Andre
Replies: 3

HI,

Is there any way to synchronize the backlight publisher settings on few PCs? I have my main PC with LR and installed publisher in office. From that PC I am setting all albums on my website. But is there any way to install LR and publisher on another PC and synchronize the settings of that publisher so on the other PC I will be able to see all the albums and settings that I set from the first PC?

In other words what to do to see my publisher album tree on diferent  PC than the upload was done. I found that I can install publisher on another PC  and add new albums, but what to do to see the already published albums and managed them from that second PC?

#6 Re: Backlight Support » Client Response - problem after update » 2017-11-30 22:06:42

Andre

I had add the css and it helped. The only think is that now the formating of the "legenda" content is slightly diferent from the previous. But it is not a problem at all.

What should I do next? should I keep the custom css active till next backlight relase ?

#7 Re: Backlight Support » Client Response - problem after update » 2017-11-30 00:37:03

Andre

Thank you for quick reply, tomorrow morning I will study how to add the CSS.

#8 Re: Backlight Support » Thumbnails for video album set » 2017-11-29 21:47:06

Andre

This work fine. I have the thumbnails visible now.

#9 Backlight Support » Client Response - problem after update » 2017-11-29 21:37:07

Andre
Replies: 7

hi,
After today update to Backlight-Pages-123-Release2 I found that the content of Client Response Feedback Profiles and content of "Legenda" button disapear.

you can checkit after presing the "legenda" and "coment" buttons:

http://andrzejsichma.com/fotografia/wyd … woja-2017/

what could be wrong?


The only mistake I had made was that I had clear the template chase in backlight before update the lr plugin. Because it was the last position on the txt readme file, I simply miss it. Than I recognize my mistake and update the plugin, than clear the template again.

Could it be the problem reason? How to repare?

#10 Re: Backlight Support » Thumbnails for video album set » 2017-11-29 05:56:45

Andre

Thank you. That’s sounds good. I hva also normal pictures from the video sessions so can use them. Will try tomorrow morning.

#11 Backlight Support » Thumbnails for video album set » 2017-11-29 04:57:56

Andre
Replies: 3

Hi,

I had just upload few albums that contains videos published on YouTube, and would like to have some picture on the thumbnails in the album set.  Is there any way to display some frames from videos that are set in video album?

http://andrzejsichma.com/fonografia/

#12 Re: Backlight Support » localizations - where to find some of them » 2017-11-08 16:32:57

Andre
rod barbee wrote:

In my tests, if I change the wording in those fields, it's reflected in any password protected albums I've created, including Client Response albums.

double check your main Backlight localizations. Make sure you've saved them.
Also try clearing template cache and clearing browser cache.


Hi
I had double check all from above. localizations ware seved 4 weeks ago. all is fine expept those I mention above. I had clearing template cache and clearing browser cache.

Where to look for the problem
Any ideas?

#13 Re: Backlight Support » localizations - where to find some of them » 2017-11-08 02:01:53

Andre

ok,
here is what I can see on web:

http://andrzejsichma.com/relacje/wydarz … 017-09-09/

here is printscreen from  my localizations:

http://andrzejsichma.com/galerie/nagraline/#gallery-6

It is translated but not apear on web.

Also I am notice that
some text icons on status barr  not apear in Polish languague,  even that it is  translated in localisation boxes:

these are: (from Fancybox)

Close Slideshow
Start Slideshow
Full-screen
Thumbnails
Image / Share Menu
Next Image
Previous Image

I think all from Fancybox are not in Polish.

#14 Backlight Support » token for txt display » 2017-11-08 01:13:01

Andre
Replies: 1

Hi I am trying to display the folowing text in the "Metadata 04" in

Backlight >Designer> Templates> AS Album Client Responce > Design> Client Response Features > Metadata

there are

Metadata 01 Title  >  Here I would like to add insteed of exposute my custom title e.g "Legenda"   - and that is ok, After I save it the "Legenda" word apear in the pop up window In CRG.

Metadata 01 Tokens > In this place I would like to add custom text: e.g.:  "Tutaj możesz zamówić odbitki oraz pliki do pobrania. Kliknij na opcje która ci zainteresuje."

I already had study the tokens legend from here:  http://backlight.theturninggate.net/doc … ata_tokens

But I dont understudy what should I write in the box to display the above text.

Could somebody show me exacly what should I type in the "Metadata 01 Tokens" window to have  tye folowing text displayed in pop up window

"Tutaj możesz zamówić odbitki oraz pliki do pobrania. Kliknij na opcje która cie zainteresuje."

#15 Re: Backlight Support » localizations - where to find some of them » 2017-11-08 00:28:21

Andre
gengl wrote:

For the first part of your question - Go to -

Backlight > Designer > Localization



Glen


I had check it and belive mw that there are not there!

Iam asking for the username and pasword  from LR. IF you want to >> edit album / enabled password  -

also can not find the sentence "This album is protected; please log in."   

any ideas ?

#16 Backlight Support » localizations - where to find some of them » 2017-11-07 20:25:02

Andre
Replies: 9

Hi,
Just after i send the message useing Client responce gallery I get the following info:

"This album is protected; please log in."

"Username"
"Pasword"

where can I find localizations of the above to translate it?


also in :

Backlight/ Client Response / Localizations / Feedback Details >> TEXT_SELECTED > Selected

than when I receive fedback in the form, next to the  word "Selected " there is word "yes"  - where to find place top translate the  "yes" ?

#17 Re: Backlight Support » Add Photo Package » 2017-11-03 01:51:39

Andre

yes its there smile, thank you

#18 Re: Backlight Support » Add Photo Package » 2017-11-03 01:18:56

Andre

hi again,

I just update tye backlight to 123 and cart to 115.

I can still not found the place to change "add photo package" localizarion.

In the update descryption there is written:


"Adds localization capability for the “Add Photo Package” button in pangolin-album."

where to look for it ?

#19 Re: Backlight Support » Add Photo Package » 2017-11-01 07:41:19

Andre

Understudy, Thank you.

#20 Re: Backlight Support » Adding product error message » 2017-11-01 05:19:02

Andre
rod barbee wrote:

2. Trying to add second product that is also digital download but with some options:

.....When I press save the error message appear,
Something went wrong
Unexpected error: Undefined index: product_type in ProductEntity.php on line 63
Please report error at http://community.theturninggate.net

Please fix the following problems:
A base pricing attribute is required

I've tried to duplicate the error but have been unable to (you'll see a new product named "test" in your Products.)
Can you try reproducing the error and post the steps you take to get there?

I remember only that I was working on tablet if this coul matter,
will try to find it out.

Thank you for help.

#21 Re: Backlight Support » Add Photo Package » 2017-11-01 05:13:26

Andre
rod barbee wrote:
Andre wrote:
Andre wrote:

ok, I see I pressed again the download link from the time I purchased the backlight for first time and this time I  get the 414 version. Now it is clear for me that all update are available from the same file. Clear is clear thank you .



I have another miss understudies about the update procedure:  in backlight documentation - http://backlight.theturninggate.net/doc … t_versions

I read:

"To update Cart versions:
Replace the following directory from your downloaded zip file:

backlight/modules/module-client-response/

Login to Backlight
Click on the Cart menu"

 

I dont understudy why should I replace the directory of "client response"  when this is update of cart module?
Really should I do it or there is a mistake?


The given information about the update confuses me. I newer done the cart update before and dont want to spoil somethink. Could somebedy coment it please.

I don’t see those instructions in any of the Cart upgrade directions.
But no, for Cart you don’t need to replace client-response.


http://backlight.theturninggate.net/doc … t_versions

The instruction are listed in backlight documentation /  ads ons /cart / point 6 upgrading to newer cart version

upgrading_to_newer_cart_versions.txt · Last modified: 2016/07/12 11:32 by ben



So how to do the cart update?

#22 Re: Backlight Support » Adding product error message » 2017-10-31 18:58:13

Andre
rod barbee wrote:

1. Had edited  digital download, the product, pricing scheme, shipping all is set but on the webpage I get info “no availabel products “

What could be the reason?

You need to tell the album what pricing scheme to use. I looked at one of your albums and it's using the 'default' pricing scheme. But you don't have a default pricing scheme. Fill in the name of your pricing scheme by editing your albums and typing in the pricing scheme name in the "Cart Pricing Profile" field under the Integration tab.


I looked at your two products. Both have base pricing set to "single price"

The second message tell me to add base price attribute, but in the “Edit Product” page there is no place to add prices.

Prices are added in Pricing Schemes, not products.


Tha is right, I had edit/change the name of Pricing Schemes from defauls to another one. But never change it in LR cart priceing profile.
This help A lott. Thank you.

#23 Re: Backlight Support » Add Photo Package » 2017-10-31 18:42:45

Andre
Andre wrote:

ok, I see I pressed again the download link from the time I purchased the backlight for first time and this time I  get the 414 version. Now it is clear for me that all update are available from the same file. Clear is clear thank you .



I have another miss understudies about the update procedure:  in backlight documentation - http://backlight.theturninggate.net/doc … t_versions

I read:

"To update Cart versions:
Replace the following directory from your downloaded zip file:

backlight/modules/module-client-response/

Login to Backlight
Click on the Cart menu"

 

I dont understudy why should I replace the directory of "client response"  when this is update of cart module?
Really should I do it or there is a mistake?


The given information about the update confuses me. I newer done the cart update before and dont want to spoil somethink. Could somebedy coment it please.

#24 Re: Backlight Support » Add Photo Package » 2017-10-31 18:38:51

Andre
Daniel Leu wrote:
Ben wrote:

**v4.1.5** (2017-09-28)

  * Adds ordering drop-downs for Product attribute and options
  * Adds localisation support for 'yes' and 'no' as used in reporting checkboxes in order emails
  * Adds Date Format setting, as used in digital download expiries
  * Fixes issue of checkout buttons wrapping when PayPal set to use text button

Hi Ben, would love to have an option to define when a discount kicks in. Such as, get 20% when you spend more than $100. Thanks!


Its looks that this option is available under >> Backlight > Cart> Priceing > Discount Bands

#25 Re: Backlight Support » Adding product error message » 2017-10-30 22:16:31

Andre

I had checked again all settings and can not find any mistake. Could somebody check the cart from inside for me please.

http://andrzejsichma.com/backlight/admin/?a=login
login: guest
pas: guest

Pages: 1 2

Board footer

Powered by FluxBB