Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Backlight 2
Trying to set up the Cart for free downloads; after selecting the cart on an image, I get the message:
"No products are available for purchase; Please try again later or contact the photographer if the problem persists"
Link to problematic Album:
http://jwdimages.net/galleries/ucsc-lick-observatory/
I took the following steps to implement the Cart:
1. Created Album Template (Pangolin Album) “Default - Cart” with Cart add-on enabled
2. Templates / Default - Cart / Design / “Generate Photos for Purchase” = On
3. Cart / pricing schemes / ”default” has “Digital Download” Product assigned to it (status = complete)
4. Cart / pricing schemes / default / Manage Pricing / Min order Amt = 0; Digital Download Price = 0.0
5. TTG Publisher / Edit Album / Base Settings / Template = “Default - Cart”
6. TTG Publisher / Edit Album / Integration / Enable Cart / Cart Pricing Profile = “default”
7. {Template Design / Album Settings / Photo Presentation / Downloads = Disabled)}
Any help is appreciated.
Thanks,
Jeff
Offline
Check Shipping pricing. Make sure that each Shipping Method has prices for all products.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Confirmed that all shipping methods (standard and standard-international) have a price value for every field, including: "Show Additional Charges for Print"
Offline
Note I have not setup anything with PayPal, as I assumed it is not required required for free digital downloads (?)
Offline
Note I have not setup anything with PayPal, as I assumed it is not required required for free digital downloads (?)
It shouldn’t be. Not as long as you have Invoiced Checkout enabled.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Thanks Rod for looking at this.
It appears to be working now, after republishing the photos in the album.
Reminder to self: Republish album photos after making changes to Album templates / Products / Pricing schemes ...
Offline
And after making changes to products, pricing schemes, etc, be sure to reset the cart (from the Cart dashboard)
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Got it. Thanks for the reminder on that.
Offline