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#1 2019-05-26 13:00:22

jeffrey douglass
Member
Registered: 2015-04-28
Posts: 28

Cart "No products are available for purchase" Error Message

Backlight 2

Trying to set up the Cart for free downloads; after selecting the cart on an image, I get the message:
"No products are available for purchase; Please try again later or contact the photographer if the problem persists" 

Link to problematic Album:
http://jwdimages.net/galleries/ucsc-lick-observatory/

I took the following steps to implement the Cart:

1. Created Album Template (Pangolin Album) “Default - Cart” with Cart add-on enabled
2. Templates / Default - Cart / Design / “Generate Photos for Purchase” = On
3. Cart / pricing schemes / ”default” has “Digital Download” Product assigned to it (status = complete)
4. Cart / pricing schemes / default / Manage Pricing / Min order Amt = 0; Digital Download Price = 0.0
5. TTG Publisher / Edit Album / Base Settings / Template = “Default - Cart”
6. TTG Publisher / Edit Album / Integration / Enable Cart / Cart Pricing Profile = “default”
7. {Template Design / Album Settings / Photo Presentation / Downloads = Disabled)}

Any help is appreciated.
Thanks,
Jeff

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#2 2019-05-26 21:35:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart "No products are available for purchase" Error Message

Check Shipping pricing. Make sure that each Shipping Method has prices for all products.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-05-27 03:12:34

jeffrey douglass
Member
Registered: 2015-04-28
Posts: 28

Re: Cart "No products are available for purchase" Error Message

Confirmed that all shipping methods (standard and standard-international) have a price value for every field, including: "Show Additional Charges for Print"

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#4 2019-05-27 03:37:05

jeffrey douglass
Member
Registered: 2015-04-28
Posts: 28

Re: Cart "No products are available for purchase" Error Message

Note I have not setup anything with PayPal, as I assumed it is not required required for free digital downloads (?)

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#5 2019-05-27 06:15:48

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart "No products are available for purchase" Error Message

jeffrey douglass wrote:

Note I have not setup anything with PayPal, as I assumed it is not required required for free digital downloads (?)

It shouldn’t be. Not as long as you have Invoiced Checkout enabled.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2019-05-27 10:32:19

jeffrey douglass
Member
Registered: 2015-04-28
Posts: 28

Re: Cart "No products are available for purchase" Error Message

Thanks Rod for looking at this.

It appears to be working now, after republishing the photos in the album.

Reminder to self: Republish album photos after making changes to Album templates / Products / Pricing schemes ...

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#7 2019-05-27 10:47:43

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart "No products are available for purchase" Error Message

And after making changes to products, pricing schemes, etc, be sure to reset the cart (from the Cart dashboard)


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2019-05-27 13:55:28

jeffrey douglass
Member
Registered: 2015-04-28
Posts: 28

Re: Cart "No products are available for purchase" Error Message

Got it.  Thanks for the reminder on that.

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