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#1 2018-09-22 13:52:28

alfred
Member
Registered: 2013-06-08
Posts: 134

API problem after rolling back from failed Backlight 2 installation

After I have had problems with updating from Backlight 1 to Backlioght 2 (reported seperately) I have rolled back to Backlight 1 by copying back the entire backup created just prior to the Backlight 2 upgrade.

Everythng seemed fine (Website works without any visible trouble) but when I tried today to add a photo to an album I got an error message in Lightroom:
              ....
             Message: Unable to authenticate

When I now check in Lightroom the API another error pops up:
            The authentication Check was NOT successful.
            Please check the URL and API key.

I have definitely not changed that in Lightroom.

I thought I create a new API key in the Backlight Admin Backend  -- and can't find the place to change the API key!

From another forum entry I see that Rod suggested to go to: Backlight > Publisher > Settings > Other > API Key

But there is nothing like that in my system under Backlight > Publisher > Settings.
All I can see there is Other (but nothing further) and  Application Version 3.2.3. When I click on Edit I get the choice to Save Setting, that's all.

Has the failed update corrupted these Publisher settings and how do I revert that? I need help here, please.

Alfred

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#2 2018-09-22 16:09:00

alfred
Member
Registered: 2013-06-08
Posts: 134

Re: API problem after rolling back from failed Backlight 2 installation

Ignor my earlier post - I have re-uploaded the entier "data" directory from my backup again and now everything is working as before (Backlight 1). I must not have copied all files before. I don't now why, but it is fixed now.

Alfred

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#3 2018-09-23 01:52:11

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: API problem after rolling back from failed Backlight 2 installation

Hi Alfred, I’m glad to hear!

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#4 2018-09-23 09:06:10

alfred
Member
Registered: 2013-06-08
Posts: 134

Re: API problem after rolling back from failed Backlight 2 installation

Hi Ben,
losely related: When I restored the backup I saw the huge number (of pretty large) Publisher Log files. You have mentioned in one of your recent posts about deleting them:

    We have a function to do this: visit the Backlight landing page, then click on Remove Log Files on the page.

Is this a Backlight2 function? I don't see this in Backlight1. I trust I can delete those files manually though?

Alfred

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#5 2018-09-23 09:22:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: API problem after rolling back from failed Backlight 2 installation

Backlight 2 function. And yes, you can delete them.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2018-09-23 09:46:31

alfred
Member
Registered: 2013-06-08
Posts: 134

Re: API problem after rolling back from failed Backlight 2 installation

Thanks, Rod.

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