Community @ The Turning Gate

Support community for TTG plugins and products.


The Turning Gate's Community has moved to a new home, at

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2018-03-22 04:16:28

Chris Kewish
Registered: 2018-02-14
Posts: 64

Renewing a used album in client select

A client made a selection of photos from an album that I made but wants to reuse the album to select more photos. A message pops up saying the album is closed please contact the photographer. I tried republishing the album with the same name and also re assigning it to the clients details but with no joy.

How do I renew an album so a client can select more photos?


#2 2018-03-22 04:44:28

rod barbee
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830

Re: Renewing a used album in client select

Since this is all stored in the database, this needs to be done in Backlight

Go into Backlight > Client Response > Feedback
Choose the Feedback for this client
(If it's not initially showing on the page, enter the client name or change other parameters and click "Filter")

Once the feedback page is up, click on Update Feedback
Change the status to "Open".

Just a user with way too much time on his hands., Backlight 2/3 test site


Board footer

Powered by FluxBB