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Pages: 1
#1 2016-09-11 02:28:49
- jb1bp
- Member
- Registered: 2016-09-06
- Posts: 6
publisher authenication error
I'm getting the following error message when trying to set up publisher in lightroom:
Error performing function.
Unable to complete the action.
Headers: { [error]=> { [errorCode]=> "cannotFindHost" [name]
=> "The server name or address could not be resolved
" [nativeCode]=> 12007
}
}
any ideas?
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#2 2016-09-11 05:32:45
- Daniel Leu
- Moderator
- Registered: 2012-10-11
- Posts: 1,624
- Website
Re: publisher authenication error
What did you enter as API URL?
Daniel Leu | Photography
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com
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#3 2016-09-11 06:04:36
- jb1bp
- Member
- Registered: 2016-09-06
- Posts: 6
Re: publisher authenication error
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#4 2016-09-11 06:34:55
- Daniel Leu
- Moderator
- Registered: 2012-10-11
- Posts: 1,624
- Website
Re: publisher authenication error
I think there should be a '/' after publisher, eg http://jwbimages.com/backlight/publisher/
Daniel Leu | Photography
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com
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#5 2016-09-11 07:03:37
- jb1bp
- Member
- Registered: 2016-09-06
- Posts: 6
Re: publisher authenication error
My mistake it is http://jwbimages.com/backlight/publisher/ but still same error message
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#6 2016-09-11 08:02:26
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: publisher authenication error
That's a network error of some sort. What do you see when you visit http://jwbimages.com/backlight/publisher/ in your browser? You should see a message such as 'The page sent an action which was not available.' (this is expected, as the URL doesn't take any action when viewed in a browser).
If you have the option to, can you try from either a different PC or network? If using a laptop, then trying via a tethered mobile connection is another way of trying another network.
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#7 2016-09-11 10:18:15
- jb1bp
- Member
- Registered: 2016-09-06
- Posts: 6
Re: publisher authenication error
I do see the 'The page sent an action which was not available.' message in my browser. I'm on a desktop so I can't easily change networks. I tried disabling my Norton firewall but that didn't help. I also tried installing and using the 500 px lightroom plug in and didn't have any issues using that one. Anything else I can try?
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#8 2016-09-11 10:42:42
- jb1bp
- Member
- Registered: 2016-09-06
- Posts: 6
Re: publisher authenication error
User Error! I misspelled the URL address. The lesson for me is it doesn't pay to try this when tired. Thank You for the help and Daniel I enjoyed your website.
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#9 2016-09-11 14:39:25
- Daniel Leu
- Moderator
- Registered: 2012-10-11
- Posts: 1,624
- Website
Re: publisher authenication error
Daniel Leu | Photography
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com
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