Community @ The Turning Gate

Support community for TTG plugins and products.

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#1 2015-07-02 01:09:03

audmer
Member
Registered: 2015-06-28
Posts: 8

No email is sent after checkout

No email is sent after checkout. I already check the email information with my web host and everything is good. I do not know what's wrong ...

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#2 2015-07-02 06:05:17

audmer
Member
Registered: 2015-06-28
Posts: 8

Re: No email is sent after checkout

Also, is there a way to clear the orders list in the TTG BE admin? Or a way to delete one at the time ?

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#3 2015-07-02 06:52:39

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: No email is sent after checkout

if you're using smtp for email, try the plain email option.

also see: http://community.theturninggate.net/top … -received/

You can cancel orders. Just view orders, click update on any order. Under fulfillment, choose cancel.

Or you can go into the database and cancel. If you're not careful this can cause problems.
To access the database: http://ttg-tips-and-tricks.barbeephoto. … -database/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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