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#1 2015-06-10 05:10:41

jasonmuelver
Member
Registered: 2015-06-10
Posts: 10

Couple Items

Hi...
Just sent a gallery to a client. They are unable to select or comment on images.

I thought this was weird, so I tried it.  Sure enough, can't do it. No problems doing it within LR.

So I thought I'd open my Admin page. It won't open. No way to reset a password either.

Where do I go from here?

Thanks!

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#2 2015-06-10 05:33:04

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Couple Items

if this is a CRG managed album be sure you check the Enable Feedback box in the Integration tab of the Create/Edit Album dialog.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-06-10 05:34:44

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Couple Items

also, if problems persist, be sure to post a link. If the images are sensitive, try recreating the problem with an album of generic images so you can post that link


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2015-06-10 10:40:26

jasonmuelver
Member
Registered: 2015-06-10
Posts: 10

Re: Couple Items

Rod,

Thank you very much. One of my pages uses a redirect, and there is the problem.

The one that doesn't work:

http://proofs.jasonedwardphoto.com/VQ-H … #crg-modal

The one that does which is not redirect for CNAME puroposes:

http://jasonmuelver.com/proofs/VQ-Headshots/

Any clue as to why that would be the case?

Thanks!

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#5 2015-06-10 10:50:18

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Couple Items

probably because the gallery is looking in proofs.jasonedwardphoto.com/ttg-be/crg/ for the necessary files and it doesn't appear that you have ttg-be installed in the sub-domain


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2015-06-10 15:04:47

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Couple Items

Don't use a redirect. If you want the system to operate from the 'proofs' subdomain, then setup the system there, rather than trying to fake it with redirects.


Matt

The Turning Gate, http://theturninggate.net

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