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#1 2015-03-16 06:14:25

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Service is installed but not working

When I try to install Publishing service on my second laptop it says that the service is installed but not working. What could be wrong?

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#2 2015-03-16 08:16:16

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Service is installed but not working

Can you be more specific? Is it displaying an error, and if so, at what point (on install, on publishing, etc.)? Maybe a screen capture? Have you setup /ttg-be on the receiving end and authenticated the publisher's connection to your server?


Matt

The Turning Gate, http://theturninggate.net

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#3 2015-03-16 14:48:58

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Service is installed but not working

It is when I try to add the publishing service via File - Manage plugin, which says that the service is installed but it does not work . Plugin Manager visible service but it is a red dot before.

Last edited by sportfoton (2015-03-16 14:53:30)

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#4 2015-03-16 21:32:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Service is installed but not working

Have you tried:

Removing Publisher from the Plug-ins Manager then Adding it again

Removing Publisher, closing and re-opening Lightroom, then adding Publisher again

re-extracting Publisher from the zip folder and re-installing

install TTG-CE4-Publisher.lrplugin manually by copying it directly to the ...Adobe/Lightroom/Modules/ folder (exact location depends on your OS)

trashing Lightroom's preferences file  (which seems to cure all sorts of weirdness)


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-03-18 19:17:49

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Service is installed but not working

I have tried to Removing Publisher from the Plug-ins Manager then Adding it again
I have tried to Removing Publisher, closing and re-opening Lightroom, then adding Publisher again

I will try the other you wrote . Thanks for the help

rod barbee wrote:

Have you tried:

Removing Publisher from the Plug-ins Manager then Adding it again

Removing Publisher, closing and re-opening Lightroom, then adding Publisher again

re-extracting Publisher from the zip folder and re-installing

install TTG-CE4-Publisher.lrplugin manually by copying it directly to the ...Adobe/Lightroom/Modules/ folder (exact location depends on your OS)

trashing Lightroom's preferences file  (which seems to cure all sorts of weirdness)

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#6 2015-03-18 21:50:17

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Service is installed but not working

if none of those work, and we can't come up with a solution as to why the Plug-in Manager isn't working as it should, you could try asking over at Victoria Bampton's forum. The folks over there are a friendly and helpful bunch. And they know a ton about Lightroom in general.
http://www.lightroomforums.net/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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