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#1 2019-02-07 07:00:48

pjtraveler
Member
Registered: 2012-11-26
Posts: 243

Publisher... Unable to perform action: xxxx

Message: The page sent an action that was not available.
I get this when checking authentication  or trying to publish now or any other operation the xxxx above depends on the operation I try.I can login to the backlight directories.


Any ideas on what to try? 
I've reinstalled publisher, Backlight2 is up to date

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#2 2019-02-07 07:08:28

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher... Unable to perform action: xxxx

And you're using the latest Publisher plug-in available for download on your Backlight Modules page?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-02-07 07:23:40

pjtraveler
Member
Registered: 2012-11-26
Posts: 243

Re: Publisher... Unable to perform action: xxxx

Well I managed to improve, but not fix the situation.
I upgraded to HTTPS  recently, and the URL was was wrong.  Now there is a new error

Can't update this collection.
Unable to perform action: uploadRendition

Message:Unexpected error: Undefined index:existingPhotoId in PublisherDelegate.php on line 734

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#4 2019-02-08 05:35:40

pjtraveler
Member
Registered: 2012-11-26
Posts: 243

Re: Publisher... Unable to perform action: xxxx

Ben
downloading and installing the latest publisher solved the problem.

Thanks,
:-)
Is there a quick way to determine the LR publisher version?

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#5 2019-02-08 05:41:06

mad
Member
From: Arkansas
Registered: 2014-01-03
Posts: 154
Website

Re: Publisher... Unable to perform action: xxxx

You can go to LR to Plugin Manager and select TTG it will show you the version #

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#6 2019-02-08 07:55:49

youloveben
Member
From: Portland, OR
Registered: 2018-11-03
Posts: 37
Website

Re: Publisher... Unable to perform action: xxxx

Ooooh, I ran into this problem today as well.

Glad to see it was resolved by downloading TTG-Publisher.lrplugin version 4.0.6

Ben- I think it was your awesome suggestion to use a service like Wachete to get notifications of new BL2 modules, but at any instance of /backlight/admin/list_modules/ one has to kind of "guess" if the plugin itself needs to be updated.

Any suggestion on how to know when to update the TTG-Publisher.lrplugin itself?

Is it safe to assume that whenever the other modules need updating, then so does the TTG-Publisher.lrplugin?

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#7 2019-02-08 08:33:22

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher... Unable to perform action: xxxx

Until/if Ben can add a notification in the Backlight Modules page, you can always consult the Changelog (from the Backlight Modules page) and/or the blog post announcing the updates. Ben always notes if there's an update for Publisher in those.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2019-02-08 18:18:36

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher... Unable to perform action: xxxx

Backlight doesn't know which version of the LR Plugin you have installed, so there isn't a straightforward way of determining whether it needs updating.

Updates to the LR Publisher are few and far between and to-date have not been required.  We make a note of new versions in our blog posts and in the change log.
In this case, there isn't a real dependency between the LR Publisher 2.0.6  and the latest Backlight update.  This error arose because of a bug in Backlight that tried to log a variable that wasn't there if you were using the older LR Publisher.  I've since applied a silent update to module-publisher that addresses this.

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#9 2019-02-15 04:35:39

youloveben
Member
From: Portland, OR
Registered: 2018-11-03
Posts: 37
Website

Re: Publisher... Unable to perform action: xxxx

Ah, okay. Thanks for the explanation.

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