Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2016-12-17 07:58:11

5Michael5
Member
Registered: 2016-11-04
Posts: 43

cannot download from gallery

Hi Community!

I want to make a website where I can publish pictures for "clients". The "" indicating that do not sell but simple show and make images available for download. I may use the client response (managed or unmanaged) or not, and I may or may not password protect an album.
All in all dowloads are essential, preferably in high quality.
However.... this does not work. When clicking on the Image Icon in the upper right corner, nothing happens, the screen merely darkens a bit, although I have all settings set to dowloadability.
See for instance: http://www.lookonline.nl/galleries/album/#&gid=1&pid=4

Offline

#2 2016-12-17 09:35:24

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: cannot download from gallery

It looks like the photos-for-download renditions aren't there.  Have you re-published your photos since enabling photos for download?  If not, re-publish the photos in the album.  Make sure that the Publisher settings 'Push metadata without updating existing photos' and 'Publish thumbnails without updating other renditions' are *not* checked before republishing.

Offline

#3 2016-12-18 22:17:41

krabydick
Member
From: Doncaster_UK
Registered: 2013-03-25
Posts: 38
Website

Re: cannot download from gallery

I'm haveing the same issue; I've double checked the publisher settings and everything is unchecked, (as it should be) I've checked the published gallery via FTP the photos for downloading folder and all the files are there..

Last edited by krabydick (2016-12-19 06:32:14)

Offline

#4 2016-12-19 04:44:26

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: cannot download from gallery

That's a different issue.  We have a sticky topic on this issue and the resolution. Please see: http://community.theturninggate.net/vie … hp?id=6287

Offline

#5 2016-12-19 06:06:15

krabydick
Member
From: Doncaster_UK
Registered: 2013-03-25
Posts: 38
Website

Re: cannot download from gallery

Many thank's Ben,

   I remember now, that caught me out last time.

I've had to do a clean BL re-start hence the need to do it again.

Much obliged

Richard

Offline

Board footer

Powered by FluxBB