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#1 2016-06-12 17:42:57

fotmaesron
Member
Registered: 2014-01-12
Posts: 33

can't get authentication

i put in the api key but i dont get authentication
i installed backlight
i have another site running with ttg cr4 that works fine for years
wath can i do wrong?
api is http://ronnymaes.com/backlight/publisher/

i did the initial set up

Help please

fotmaesron

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#2 2016-06-12 19:09:24

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: can't get authentication

Hi, can you try and set the API Key again?
To do so, login to Backlight, then visit the menu item Backlight > Publisher > Settings
Then click Edit Settings, set the API Key and save the settings.

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#3 2016-06-12 19:23:39

fotmaesron
Member
Registered: 2014-01-12
Posts: 33

Re: can't get authentication

I did that about 100 times.
Even deleted everithing and start all over aan.
No change.

Authentication with CE4 ons another site but on same lightroom cat. Workshop fine.

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#4 2016-06-12 19:25:41

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: can't get authentication

Strange.  Can you email me the API Key?  I'll try authenticating from my end and see if the log details help.

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#5 2016-06-12 23:01:21

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: can't get authentication

Might be silly questions, but did you install the new version of the Publisher plug-in in Lightroom?
Are the API keys in Publisher and Backlight the same?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2016-06-13 07:16:43

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: can't get authentication

We got it working Rod. I think it was confusion between the API Key and API URL.

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