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The payment amount is automatically carried over to PayPal.
I have one other additional question related to security. I understand that the following information is utilized by cart so that a buyer can pay using a credit card the seller's PayPal account:
Paypal Live API Username
Paypal Live API Password
Paypal Live API Signature
If a person retrieved this information from the seller's website files, could they use it some how to access the seller's PayPal account?
I think wonderful work has been done on the cart and its interface. When viewing the entire cart page, it is aesthetically pleasing. I do have a suggestion that I think would make the cart interface easier to use for some people:
The three buttons: Update Cart, Continue Browsing, Proceed to Checkout, are all located at the bottom of the page. They quickly disappear from view if several items are added to the cart. These are essential buttons for managing the purchasing process. When I first set up my cart and added four or five images to the car, when I viewed the cart content, these three buttons were not visible, this caused me some initial confusion. For many people they would probably know to scroll to the bottom of the page to see these key navigation buttons. But to avoid any possible confusion for those who would not know to do this, I suggest the following:
Locate these three buttons next to either the Total Before Tax and Shipping/Sales Tax/Shipping amounts or next to the Total Amount (there is a lot of empty space next to these). The three buttons could be made smaller, the same size as the Change buttons. I think this would increase the user friendliness since people will automatically look at the Total Amount and thus would automatically see these three key buttons.
Just a suggestion. Thanks for the hard work and brilliant creativity that goes in to all of the TTG plug-ins
All I can say is that it's working perfectly for me. There was a problem as described with the last version of the cart (not related to publisher or ttg-be), but this has been fixed and appears to be working when I visit your test gallery.
I agree, when I test it now, everything seems to work fine. Very strange, when I tested it repeatedly several hours ago, I encountered the problem as exactly described in my previous post. I even tried the test in two different browsers, making sure to delete the cache info. Thanks for checking it out, though I am perplexed why it was having issues a few hours ago.
I wonder if the inability to handle multiple pricing is an issue with Cart 3.02, or is there a problem with TTG BE Admin version: 2.0.1., or is it a problem with the new Publisher 2.1, or is there a problem when I upgraded to the new versions?
Here is the link to my test gallery:
http://ioscapes.com/webtest/galleries/cart-test/
Any suggestions?
Hi Ken, since you have changed your products, can you first reset your customer's shopping cart by visiting http://ioscapes.com/webtest/ttg-be/cart/?a=reset
After doing so, add items to the cart and see if the issue perists. If it does, please provide instructions for exactly which photo you added to the cart, the options chosen, and further steps to replicate the error.
I reset the cart and added two non standard items: FH-002-W and FH-015-P. The problem is still there as I described in earlier posts. Here are the details
1. FH-002-W, Product: Wide 1 X 2 proportion Image, Image Size: 9 X 18 inch cotton print
2. FH-015-P, Product: Panorama 1 X 3 proportion Image, Image Size: 8 X 24 inch cotton print
When I click on change for either item, the product has reverted to the default: Product: Standard 2 X 3 Proportion Image with the corresponding default pricing scheme.
When I renamed the default pricing scheme to standard and tried changing 1 or 2, then an error message appeared indicating the product was not available. So clearly when changing non default items, Cart is reverting back to the default pricing scheme.
besides the error message, I notice that when I click on change, the new change page is displayed, but the correct product is no longer identified and the pull down menu reflects the incorrect product pricing scheme (it reverts back to the default scheme). When I originally add the image to the cart, the correct product and pricing scheme are displayed. This mismatch occurs when trying to change an image that uses pricing scheme specified by the Category meta data.
Perhaps this is why there is the error message after trying to change image.
Fatal error: Call to a member function hasBasePrice() on a non-object in /home/content/83/2320183/html/webtest/ttg-be/cart/application/models/PricingSchemeGroup.php on line 138
When changing items using a non-default pricing scheme, after clicking update item, I still get the error message:
Fatal error: Call to a member function hasBasePrice() on a non-object in /home/content/83/2320183/html/webtest/ttg-be/cart/application/models/PricingSchemeGroup.php on line 138
Hi Ken, the photos that don't have products are using the pricing scheme Standard, but you don't have such a scheme set up.
You'll need to either create a Standard scheme, or change the scheme assigned to those images.
Oh, I see, my mistake. Standard images are suppose to have a blank "Category" meta data field. For some reason a couple had Standard. My default pricing scheme is the correct one for standard products.
Thanks
I upgraded my test website with the new version of Cart, but when I try to add a photo to the shopping cart, I get the message “No products are available for purchase - Please try again later, or contact the photographer if this problem persists.”
Any suggestions on how to correct this problem. Here is the url to the gallery
Cpanel is the name of the software that runs the configuration dashboard on your server. I'm not sure about what upgrading the cpanel entails, but that's the terminology that GoDaddy has been using with other customers. I would have assumed that upgrading to a newer server and upgrading the cpanel were one and the same thing.
Other TTG customers have had their cpanels upgraded, and subsequently had the issue of timeouts fixed, without needing to manually migrate or rebuild their sites.
I am not sure if it is a timing out issue. The GoDaddy tech made some change so that the server should time out more slowly, but this had no effect. I will email you a screen shot of the error message.
That's no good. I wonder if moving you to a new server upgraded the cpanel (which is what other customers have found to be successful). Is the behaviour the same as before the move? In particular when the server stops responding, is it for 60 seconds?
I didn't know about the Cpanel until after I requested and GoDaddy started the migration to a newer server (but not the Cpanel).
The behavior is identical to what occurred before moving to the newer server. The server stops responding after a certain amount of time has passed. I haven't timed it, but usually after 14 photos have been published. If only meta data is being pushed up to the server, then more (maybe 30) photo's meta data is published. After the error message, I have to wait at least a minute, perhaps longer, before resuming publishing. If I wait shorter, it might start publishing but will abort after just 2 to 4 or 5 photos.
I will talk to Adobe about the Cpanel server. From what they have told me, it is a different system and I would need to recreate the website. Apparently they do not automatically migrate it to the Cpanel server.
That's fine. The reason you received that message was because the albums weren't in the database. Has the republishing been successful?
So far it has been successful. I still run in to the problem that I can only publish 10-14 photos at a time before I get the error message that I had posted under another thread. This is the whole reason I migrated to newer servers at GoDaddy, but this did not solve the publishing issue. This will be the next thing I have to deal with, since it really slows down publishing photos.
I don't think the order matters, so long you remove them both from the server and from Lightroom.
I deleted from the server first. When I try and delete the album in Lightroom, I get the message:
The collection could not be deleted from the service.
You may delete this collection from Lightroom's catalog anyway, but it may remain on the service.
Delete Anyway or Cancel.
I selected delete anyway, does this mean it is still in the database?
I see it's gone from the database. You can try creating it again.
I recreated it and republished it successfully. For the other five galleries, what procedure should I follow to delete them and republish them? Should I delete the folders on the server first and then delete the albums in publisher?
You have been very patient and helpful. I realize my mistake and will be careful in the future when update BE or Publisher.
I've just run a test and it worked without a hitch: http://www.ioscapes.com/galleries/ben-test/
I suggest you remove 4-winter from Lightroom and creating it again. Please post here again before you create the album again, and I'll check that it's been properly removed from the database.
OK, I just removed 4-winter from Lightroom. When should I recreate the 4-winter in Lightroom?
Ben wrote:Thanks. My suspicions were wrong. Do you mind if I try publishing a test album to your server?
That is OK. But I can not log in as the admin any longer, what happened?
OK, I had to log in as the administrator using the new PW I emailed you.
Thanks. My suspicions were wrong. Do you mind if I try publishing a test album to your server?
That is OK. But I can not log in as the admin any longer, what happened?
Ben wrote:Would you be able to change the Guest Admin's role to Administrator, set a strong password and email it to me? That will let me look at the publisher database to see if sheds any light on the problem.
just sent it
now I can't log in as the administrator. What happened?
Would you be able to change the Guest Admin's role to Administrator, set a strong password and email it to me? That will let me look at the publisher database to see if sheds any light on the problem.
just sent it
Ken wrote:Ben wrote:Thanks Ken. I can't see anything amiss from your log file. Can you try logging in to http://www.ioscapes.com/ttg-be/publisher/admin and clicking the Update Album Files link on the Dashboard? That should copy over any missing files.
I will do that now.
The album files were updated successfully for 1 Album and 0 Album Set
The files are still missing in the 4-winter
I take that back, the files are there now. But I get the message "Unable to find gallery.xml. The gallery can not be found." when I click on the winter gallery link.
Ben wrote:Thanks Ken. I can't see anything amiss from your log file. Can you try logging in to http://www.ioscapes.com/ttg-be/publisher/admin and clicking the Update Album Files link on the Dashboard? That should copy over any missing files.
I will do that now.
The album files were updated successfully for 1 Album and 0 Album Set
The files are still missing in the 4-winter
Thanks Ken. I can't see anything amiss from your log file. Can you try logging in to http://www.ioscapes.com/ttg-be/publisher/admin and clicking the Update Album Files link on the Dashboard? That should copy over any missing files.
I will do that now.
The album files were updated successfully for 1 Album and 0 Album Set
That's strange. Can you email me the ttg.log file? You should be able to find it under My Documents or Documents in your computer's home directory.
I think at this point the simplest thing would be delete every folder except the media folder, start from scratch and install TTB-BE and publisher, then the gallery and pages templates. Then recreate each publisher album and republish. Shouldn't this work? This is what I thought I was doing, starting with the winter gallery, but it does not publish properly. So I am at a loss how to even start from scratch.
That's strange. Can you email me the ttg.log file? You should be able to find it under My Documents or Documents in your computer's home directory.
just emailed it to you. Thanks for your help
What steps have you taken to recreate 4-winter? Have you removed the files and directory from the server before doing so?
The directory ttg-be/data is not a temp folder. It is the most important directory in your entire setup, that you shouldn't overwrite or remove.
I basically recreated the ttg-be folder, publisher folder, and gallery template folder, from scratch, completely eliminating the old. So shouldn't I be able to publish gallery albums? Why is 4-winter missing the index and other files after it is publishes?