Community @ The Turning Gate

Support community for TTG plugins and products.


The Turning Gate's Community has moved to a new home, at

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#2 Re: Announcements & Information » New Forum Trial » 2020-06-16 13:32:32

Glad to hear! You might also want to check out the video tour I post yesterday: … scourse/83

#3 Re: Announcements & Information » New Forum Trial » 2020-06-15 06:12:27

Well, there's no pleasing everyone. I far prefer it, both aesthetically and in terms of the ease with which it allows me to do my job. As Rod says, I'm sure you'll get used to it. Moreover, I suspect you will grow to appreciate the many new capabilities you will have there. Specific to you Rainer, I think you'll like the syntax highlighting and copy-to-clipboard features for posted code snippets, and how easily you can add images to a post.

#4 Re: Backlight 3 Support » Purchase button on grid » 2020-06-12 06:44:09

Well, that document is out-of-date. What are you trying to do? Cart buttons will appear on the grid and large image if you have the Cart Add-on installed, and the image is for sale.

#5 Re: Backlight 2 Support » URL's for images in albums are changing! » 2020-06-12 02:50:35

Slideshow URLs are generated on-the-fly by the slideshow and are not static. That's what the permalinks are for.

#7 Re: Backlight 3 Customization » Tips for writing lot of text in Cart "add to cart" modal window » 2020-06-09 08:41:15

I'm confused. Was the problem present before you added that custom, collapsible bit?

#8 Re: Backlight 3 Support » BL3's Search timing out » 2020-06-09 05:26:13

Ben will have to chime in on this. But I'm curious, are you able to estimate how many images are on your site?

#9 Announcements & Information » New Forum Trial » 2020-06-09 03:54:52

Replies: 9

If you've read our recent newsletters, then you know I've been on the hunt for a forum replacement. I think I've found the thing, it's all set up, and I'd love to have a sort of "open beta" period for people to try things out.

I'd like to ramp up slowly, so I'm posting here first. Later, will post to the blog and social media. And if all goes well, will newsletter sometime after that.

We'll then gradually shift activity to the new space. New posts and signups will be disabled here; we'll keep this forum open for a short while so that we can wrap up active conversations. And after a few weeks, will hopefully shutter this forum for good.

So, if you'd like to try out the new space, please register here:

Start some new conversations, and let's try things out. Please leave feedback if you have it.

Some of the things I like about the new space:

  * supports Markdown in posts big_smile
  * easier moderation of signups and spam, and scheduled purging of inactive accounts
  * easier to add brand colors
  * has a feature set that helps to engender community interaction
  * users can add images more easily
  * is active software (FluxBB hasn't received an update in 1.5 years, which is a real problem considering the huge number of illegitimate registrations we receive here)

#10 Re: Backlight 3 Customization » Tips for writing lot of text in Cart "add to cart" modal window » 2020-06-09 02:43:08

Which modals? The add-to-cart for each image, or something else? What generation iPad and which OS version are you using? From what I'm seeing so far, I'm able to scroll the add-to-cart modal on my iPad Pro, running latest OS.

#11 Re: Backlight 3 Customization » Tips for writing lot of text in Cart "add to cart" modal window » 2020-06-09 02:05:59

The cart modal should be scrollable. Do you have any live examples showing this as a problem?

#12 Re: Backlight 3 Support » install update from Backlight 2 to 3 » 2020-06-08 10:29:46

Actually, the support page contact form has been removed because SPAM.

You can email me at mjcampagna at theturninggate dot net. Let me know your full name, and any email addresses you might have used to order.

#13 Re: Backlight 3 Support » Animated jpegs ? » 2020-06-08 10:25:33

Wow. I didn't keep up with Reel because I didn't think anyone was actually using it. If I were to resurrect this, how much use would you actually have for it?

#14 Re: Backlight Showcase » Most of my career on line... » 2020-06-03 01:32:05

The sets look amazing. Excellent stuff.

#15 Re: Backlight Showcase » My site has been upgraded » 2020-06-03 01:29:49

The site continues to look spectacular. big_smile

#16 Re: General » object to 30 second wait » 2020-06-02 10:11:59

The 30 second timer between searches is a standard anti-flood measure built into FluxBB, a piece of forum software that I'm eager to replace if ever I can find a suitable replacement. As it is, everything I try makes me hate my career choices.

Search on is on my to-do list, but waiting until I find time to figure out Algolia implementation. That's going to require a day when I'm not otherwise occupied by the day job, developing Backlight itself, working on migrating The Turning Gate, evaluating alternatives for FluxBB, or attempting to make the smallest progress toward having a lifestyle (cooking, hiking, not going insane). The article headings on are mostly to-the-point, and so search is pretty low priority on this list. Bigger fish to fry at the moment.

#17 Re: Backlight 3 Support » Google Breadcrumbs issues » 2020-05-31 02:44:00

We have a fix in place for next update.

#18 Re: General » Web tools validation » 2020-05-29 11:43:51

I use the mobile simulation in browser almost daily. ;-)

#19 Re: Backlight 3 Support » Intermittant display of images, embedded gallery on pages and sidebar » 2020-05-25 08:13:13

No, sadly. Ben is the PHP/server guy here. I just dabble in that stuff, then quickly return to the front end realms where I belong. I do think your host is doing a weirdness, though.

#20 Re: Backlight 3 Support » RSS feed. How to add the RSSfeed button? » 2020-05-25 08:10:49

dbfoto wrote:

I have my website set to report only my main address
I prefer not to reveal the whole path just for aesthetic reason.

A separate conversation, but I am obliged to advise you that this is not a good idea. This loads your entire site into an iframe. That's bad for plenty of reasons.

First of all, Backlight isn't built to live in an iframe, and so I can make no guarantees of expected behavior when running in such a context. For example, when I visit your site on a phone, your text is microscopic and illegible. Why? Because the iframe prevents the site from behaving properly responsive.

This is bad for SEO. Try Googling your site as "site:". You will see that Google shows only your home page, then direct links to your image pages. Links to your image pages all result in 404, because it's impossible to access your site by any URL apart from root.

For example, should be a legitimate address on any Backlight site. For you, it's 404.

Hiding your URLs also makes it impossible for your visitors to bookmark or share your pages.

And you're basically disallowing the browser from doing the job it's meant to do. You would do well to confine your aesthetic concerns to the page, and just let the browser do what it does best. That's how the Internet works.

I could come up with more reasons, but I think I've made my point.

#21 Re: Backlight 3 Support » Google Breadcrumbs issues » 2020-05-24 05:24:34

And you can clearly see the 'position' attribute there in the code. So, what's the error complaining about?

#22 Re: Backlight 3 Support » Intermittant display of images, embedded gallery on pages and sidebar » 2020-05-24 03:22:57

I also just got an intermittent 500 error on one of your stylesheets, resulting in the page loading without styling. Your server seems to be having some issues serving resources.

#23 Re: Backlight 3 Support » Intermittant display of images, embedded gallery on pages and sidebar » 2020-05-24 03:20:19

I can see that when the problem occurs, you're getting a 404 response back from the server, with the HTML for the full 404 page a part of the response. That would seem to suggest that something is intermittently amiss with routing on your server. I wonder whether this is related to the problems we've been discussing with using the backlight shortcode on your host.

#24 Re: Backlight 3 Support » RSS feed. How to add the RSSfeed button? » 2020-05-24 03:11:44

You don't need a button to allow visitors to subscribe. Simply copying the page URL into an RSS reader should be sufficient (most that use RSS should already be familiar with this process).

If you'd prefer, though, you can use the social media icons in the page template to add an RSS icon, and then use the URL for the main site feed.

Else you can include a link anywhere that you are able to use HTML for content.

#25 Re: Backlight 3 Support » I don't want this data to come out, and I can't disable it! » 2020-05-22 11:29:32

There is no way to suppress title attribute tooltips using CSS. The only way to prevent it is to NOT use title attributes. But that's bad for SEO and accessibility, so we don't allow them to be empty or nonexistent.

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