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#1 2020-06-08 00:36:39

Pixelmover
Member
From: Wiesbaden, Germany
Registered: 2017-02-14
Posts: 46
Website

install update from Backlight 2 to 3

Please give me a little help.

I have purchased the Backlight 3 update.
How do I install the update from Backlight 2 to Backlight 3?

Thanks


Pixelmover Rainer
Learn for a lifetime

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#2 2020-06-08 01:06:11

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: install update from Backlight 2 to 3


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

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#3 2020-06-08 06:40:40

Pixelmover
Member
From: Wiesbaden, Germany
Registered: 2017-02-14
Posts: 46
Website

Re: install update from Backlight 2 to 3

Hi Daniel
Thanks for your answer.
If I understand the instructions correctly, the new version (BL3) should be displayed in the backlight modules.
But this is not the case.
I guess that I am registered with two different email addresses, or I entered the wrong order number when updating to backlight 2.
How can I correct this?

Best regards


Pixelmover Rainer
Learn for a lifetime

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#4 2020-06-08 07:25:12

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: install update from Backlight 2 to 3

contact Matt using the contact form on the support page.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2020-06-08 10:29:46

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: install update from Backlight 2 to 3

Actually, the support page contact form has been removed because SPAM.

You can email me at mjcampagna at theturninggate dot net. Let me know your full name, and any email addresses you might have used to order.


Matt

The Turning Gate, http://theturninggate.net

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