Community @ The Turning Gate

I inadvertently deleted my entire Gallery directory. Had to have my web host restore it. All is back as it was (in theory) however, when I attempt to go the my gallery page (http://www.blackmanphoto.com/galleries/) I get this

The template could not be found for id in GalleryDelegate.php on line 280

Can I repair this somehow? Such a boneheaded mistake. Just looking for options that won't make me reconfigure my site and republish everything.

I have an issue where a digital download purchase is showing "Pending File Preparation" for the customer. i'm not sure why the photos are not currently downloadable as they are in the specified directory. I have had several orders from other customers for the same event purchased the same way and all are fine. This one order (with 4 items) is showing Pending File Prep.

I've gone into the Edit Digital Purchase screen and used the Upload File option to attempt to manually upload the file. It shows uploading but never actually seems to upload. Tried that for all four images.

Note I've also republished the images from Lightroom and re-uploaded the exported files into the specific directory that I used for each event to put renditions in.

I realize you may need more details or even access to the admin console, but I thought I'd start with the facts as I know them first.

NOTE: I inadvertently put this on the Backlight Support section instead of the Backlight 2 section.

When I upgraded to Backlight 2, I appear to have lost my cart. Do I need to purchase the Cart Add-On for Backlight 2 to continue to use my cart, or should my prior cart have survived the upgrade?

Again, apologies for the double-post.

***Sorry - just realized I posted this to the wrong Backlight support category***

In a previous post I indicated the upgrade went well except no homepage. I've also now just realized that I'm not showing my Carts anymore.

So did I misunderstand that I would also need to purchase a cart update in order to continue to have a functioning cart in Backlight 2? i.e. Does my prior Backlight v1 cart not work in v2?

Had a hard drive failure. Thankfully had a solid set of TimeMachine backups so once the drive was replace I was able to restore everything from within 30 minutes of the drive failing. 90% of everything came back. When I opened Lightroom Classic CC all of my published albums were missing. Publisher is installed and the root of my individual publish instances are there, but none of the albums that had been created were.

Are they still around somewhere? Is there a way to get those back where they belong?

Is there a way to move a Publisher generated album from one service to another?

In my effort to clean things up, it became very clear that I should have been using Album Sets inside a Publisher service rather than creating a unique Publish Service for each 'grouping' of albums. In hindsight, it was clearly a VERY poor way to manage my site. So now, for example, I have a Publish Service that points to galleries/families and I'd like to take all the albums in that service and move it to the Families Album Set that I created in my Publish Service that points to galleries/

It's looking like I need to create albums inside the newly created Families Album Set and then manually move the images from the old set to the new one. Which is not the end of the world, but laborious. Figured I'd check first to see if there was a 'trick' that would allow me to do that in some other more efficient and global manner.

First off, I suspect that I have some significant clean up to do at the root of my domain, so the issues I'm having are likely of my own doing. I'm just trying to figure out where to start in cleaning things up.

I followed Rob's recommendation for migrating from CE4 to backlight. I did all my configuring and designing in one of my subdomains and got things the way I wanted, then I moved everything as directed to my main domain. I followed the migration links in backlight for my galleries and my cart and all returned unerrored results.

This is going to be hard to explain, so I hope that I'm being clear. I suspect ultimately I'm going to need to provide Ben with admin credentials to take a look, but I want to be sensitive about not waisting anyone's time.

My homepage is www.blackmanphoto.com. Clicking on Galleries takes you to a page with one single test gallery. My other galleries (that appeared to migrate successfully) aren't showing. So while you can go to www.blackmanphoto.com/galleries/seniors/ and see all my prior galleries, I can't figure out how to get the 'seniors' to show as an album set(?). My CE4 site was set up so when you went to galleries there was a 'link' that took you to an auto-index of all of my senior albums. Same was true for families and weddings. So my first issue is how do I get those formerly auto-index 'collections' to appear on the Galleries page (galleries/seniors, galleries/families, etc.)?

Hope this all makes sense. I know for sure that I have a ton of very poorly organized content that has come over from multiple updates from CE3 to CE4 and now Backlight and I need to figure out how best to clean that stuff up. I also seem to have an number of .htaccess files a several sub directories and I also wonder whether they should be there (and could maybe be causing the above issues). I'm also the first to admit that my approach to organizing my content - historically - may have been clumsy at best. While I'm willing to do major maintenance, I also confess I have 80+GB of content and I want to be careful to any clean up thoughtfully and carefully.

Lots of stuff here and I apologize in advance if I'm trying to get too many issues solved in one post.