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#1 2019-07-18 03:34:42

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

What Does this mean?

Something went wrong
count(): Parameter must be an array or an object that implements Countable in SimpleHTMLTag.php on line 44

This site has on line for over three years. Now this!

nathaliemoliavko-visotzky.com

Last edited by pideja (2019-07-18 03:36:12)

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#2 2019-07-18 03:44:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

where are you seeing this error. The site seems to be working normally.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#3 2019-07-18 04:13:23

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

Try this link http://www.nathaliemoliavko-visotzky.co … -catimini/
This site contains video clips. In the Galleries page, there are thumbnails leading to these clips.
Never had a problem until today...

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#4 2019-07-18 04:19:09

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,395
Website

Re: What Does this mean?

The reason for the error is most likely a change in the php version done by your host.

I think this site is running backlight 1. If this is the case, install the latest backlight 1 modules.


Daniel Leu | Photography   
DanielLeu.com

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#5 2019-07-18 05:52:41

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

I can't even login to the Backlight page:

Something went wrong
count(): Parameter must be an array or an object that implements Countable in SimpleHTMLTag.php on line 44

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#6 2019-07-18 06:09:32

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

You can't log in or you can't reach the page?

Have you tried uploading the latest Backlight 1 releases?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#7 2019-07-18 06:12:41

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

Looking everywhere for this "SimpleHTMLTag.php" but can't find it...

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#8 2019-07-18 06:14:03

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

Uploading Backlight 1 to what? Can't even login to:

http://www.nathaliemoliavko-visotzky.com/backlight/admin/

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#9 2019-07-18 06:27:01

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

Backlight 1 does not require you to log in to upload updates. Daniel's suggestion was to install the latest Backlight 1 updates.

Log into your TTG account and see if they're there to download. Then unzip and upload them to the site and try logging in again to complete any update (like visiting the various sections in case databases need updating)


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#10 2019-07-18 06:28:18

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

pideja wrote:

Uploading Backlight 1 to what? Can't even login to:

http://www.nathaliemoliavko-visotzky.com/backlight/admin/

I can access that page. Have you actually tried logging in or do you get an error message by just visiting the page?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#11 2019-07-18 06:36:26

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

I get the error as soon as I try to access the URL...

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#12 2019-07-18 06:41:15

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

The only thing I can find is the August 8 2016 version of Backlight available...

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#13 2019-07-18 06:42:21

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

Would it not be better to upgrade to Backlight 2?

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#14 2019-07-18 06:45:57

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

I can access your login page on my computer.

It's always best to upgrade to Backlight 2 wink


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#15 2019-07-18 07:20:16

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: What Does this mean?

The latest download for BL1 solves compatibility issues.

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#16 2019-07-18 07:24:44

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

If I install the latest Backlight1 (08-08-2016) or Backlight 2, will I have to redesign everything?

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#17 2019-07-18 07:28:19

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

Rod,
I don't understand how you can login to the Backlight page and not me. http://www.nathaliemoliavko-visotzky.co … ght/admin/

Last edited by pideja (2019-07-18 07:33:54)

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#18 2019-07-18 07:31:51

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

This site,http://marccharlebois.com/was built at the same time and it still works.

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#19 2019-07-18 07:39:59

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

Are they both using the exact same version of Backlight?

Regardless, for that other site you can either try uploading the latest available version of Backlight 1 and modules or try updating to Backlight 2.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#20 2019-07-18 07:41:57

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,395
Website

Re: What Does this mean?

pideja wrote:

This site,http://marccharlebois.com/was built at the same time and it still works.

This site is based on CE3.

The issue you are having is a PHP version change. You can log into your host's admin panel and change the PHP version to an older one. Or, as Ben has pointed out, download the latest Backlight version AGAIN** and install it. Then the site will work again. No changes are needed.

** I is important that you download it again since there were some under-the-hood changes to fix, among others, the issue you are currently seeing.


Daniel Leu | Photography   
DanielLeu.com

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#21 2019-07-18 08:37:19

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

So, trying to upgrade to Backlight 2, I ruined everything! So, I resorted to deleting the site files and I am in the process of uploading a backup copy of the site that I have on disk.

Hope to be up and running soon...

(This in no way means I don't have to upgrade to Backlight 2. But every time I try this, I fumble the ball and I have to redesign.)

Last edited by pideja (2019-07-18 08:39:16)

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#22 2019-07-18 08:44:39

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,725
Website

Re: What Does this mean?

Remember, when upgrading from a Backlight 1 site, do not delete the backlight/data/ or the backlight/custom/ folders. Also don't delete the galleries/ folder.

And make sure that the index.php and .htaccess files go where they belong. The ones in the root of the unzipped Backlight-2-installer-xxx folder go in the root of the site. The ones in the backlight/ folder from the download go in the backlight/ folder on the site.

These are the most common areas of mistakes people make.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#23 2019-07-18 09:32:45

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,022

Re: What Does this mean?

The backup files are there and the site runs...as it did, with the error as expected.
Having lost the password, I can't get in the Backlight admin page. The url http://www.nathaliemoliavko-visotzky.co … n/?a=login does not work.

Nevertheless, should I try yet another attempt at upgrading to Backlight 2? Also, the password credentials I have for the French and English sides return this message:

Something went wrong
count(): Parameter must be an array or an object that implements Countable in SimpleHTMLTag.php on line 44

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#24 2019-07-18 10:49:13

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: What Does this mean?

If you can share an FTP login via email I’ll have a go at fixing your BL1 site.

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#25 2019-07-23 19:18:06

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: What Does this mean?

Hi Pierre, as I'm not able to access your site via FTP, can you try updating the BL1 site, following the steps to upgrade to 1.2.3 here: http://backlight.theturninggate.net/doc … _changelog

The file causing you an issue is at

backlight/framework/helpers/SimpleHTMLTag.php

If you want to just upgrade that, then it *might* solve the problem, but there are likely other fixes that will need to be made, which will need the full upgrade steps in the above document.

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