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#1 2017-12-05 15:57:38

From: Bend, Oregon
Registered: 2012-12-20
Posts: 159

Template masthead images broken after website move

Just a heads up that I experienced the following after moving two v1.2.3 BL websites across hosting providers... After the moves, everything was behaving as before, except both websites were not displaying mastheads, on both desktops and mobiles. Everything looked fine in BL Designer -- needed uploaded image files were listed as present and templates also listed the correct images. I fixed the problem by deleting the uploaded files and then re-uploading them, and re-selecting them in the templates. Something that might explain the cause is the fact that the websites were moved to different directory locations relative to the hosting account's root. So, maybe somewhere in BL an absolute path is being used?



#2 2017-12-05 19:46:08

From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,397

Re: Template masthead images broken after website move

Hi Rick, there have been other reports of uploaded images not handling a change of site location.  I haven't yet found why that may be and haven't been able to replicate it.  We don't store a path with images.


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