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#1 2017-12-05 15:57:38

rsamco
Member
From: Bend, Oregon
Registered: 2012-12-20
Posts: 162
Website

Template masthead images broken after website move

Just a heads up that I experienced the following after moving two v1.2.3 BL websites across hosting providers... After the moves, everything was behaving as before, except both websites were not displaying mastheads, on both desktops and mobiles. Everything looked fine in BL Designer -- needed uploaded image files were listed as present and templates also listed the correct images. I fixed the problem by deleting the uploaded files and then re-uploading them, and re-selecting them in the templates. Something that might explain the cause is the fact that the websites were moved to different directory locations relative to the hosting account's root. So, maybe somewhere in BL an absolute path is being used?


Rick

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#2 2017-12-05 19:46:08

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,499

Re: Template masthead images broken after website move

Hi Rick, there have been other reports of uploaded images not handling a change of site location.  I haven't yet found why that may be and haven't been able to replicate it.  We don't store a path with images.

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#3 2017-12-16 08:45:41

rsamco
Member
From: Bend, Oregon
Registered: 2012-12-20
Posts: 162
Website

Re: Template masthead images broken after website move

FYI that I just discovered that favicon didn't show for my first newly published album since website migration (favicon worked for all  pre-existing albums & album sets). Fixed problem by deleting, re-uploading, and then re-config'ing the favicon in BL Designer. Conclusion: it appears that a website migration to a new server location requires a refresh of ALL uploaded BL images.


Rick

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#4 2017-12-16 09:24:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,471
Website

Re: Template masthead images broken after website move

That's what I've been finding in all my tests too.
Nearly all uploaded imaged have needed to be re-uploaded post site migration.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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