Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#3 Backlight 3 Support » Website does not start, ERROR:Unable to find index page » 2020-05-13 17:41:15

jancop
Replies: 3

Hello Ben,

I was busy replacing the Okapi templates with the Pangolin templates and after a while and almost ready with this action I got this error when starting my website http://jcfotosite.nl/org

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Something went wrong
Unable to find index page.
Logout
© 2020 THE TURNING GATE
.
.
.
Backlight
3
Logout
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

When I started the website with http://jcfotosite.nl/org/home everything is working normally. Did I something wrong??

Jan

#4 Re: Backlight 3 Support » Backlight 3 install OK but Lightroom Publish error » 2020-05-11 00:12:42

Hello Ben,

Everything is working again, TS has repaired the problem, they did not say what the problem was, but its OK now.

Thanks

Jan

#7 Re: Backlight 3 Support » Backlight 3 install OK but Lightroom Publish error » 2020-05-10 21:59:40

Hi Rod,

I already did (5.01), but I did it again you never know.
No luck still same problem.
I had it working for some days and now it is not

Jan

#8 Re: Backlight 3 Support » Backlight 3 install OK but Lightroom Publish error » 2020-05-10 17:48:00

Hello Ben,

Website is running OK now, but now I have a Publisher Error again.

<<<<<<<<<<<<<<<<
Unable to perform action: UploadRenditon.
Message: Unexpected error: file upload error - Unable to create a temporary file in unknown line 0
>>>>>>>>>>>>>>>>

Jan

#9 Re: Backlight 3 Support » ERROR BL3:Something went wrong » 2020-05-10 03:02:39

Hello Ben,

Problem solved, just as jou said. But they did not mention what the problem was.
Thanks for your help Ben. and have a nice day.

Jan

#10 Re: Backlight 3 Support » ERROR BL3:Something went wrong » 2020-05-09 22:10:10

Hi Ben,
I saw in Backlight Settings->Advanced Settings a chapter called: Miscellaneous.
Most of those Permission settings are set to NO, is that causing the problems?
(Let me know if you need my login code)
Jan

#13 Re: Backlight 3 Support » ERROR BL3:Something went wrong » 2020-05-09 21:08:43

Hello Ben,

Only the pages with a gallery or a theater page have the problem.
Error has been send to TS, let's hope for a quick awnser.

Jan

#14 Re: Backlight 3 Support » ERROR BL3:Something went wrong » 2020-05-09 20:38:24

Hi Ben,
I will do that Ben, but I did not do anything on the host except the Designer things, is there something wrong in the .htaccess files again?

#15 Backlight 3 Support » ERROR BL3:Something went wrong » 2020-05-09 18:45:27

jancop
Replies: 10

Hello,

Thing where doing great until:

apearced suddenly  after doing serveral changes in the BL3 designer. Have not done any FTP server activities



Something went wrong
Unexpected error: Unknown: open_basedir restriction in effect. File(/home/ucvhprxm/.php/php-mail.log) is not within the allowed path(s): (/home/ucvhprxm/domains/jcfotosite.nl/:/home/ucvhprxm/domains/include/:/etc/pki/tls/certs:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php55/lib/php/:/usr/local/php0/lib/php/) in Unknown on line 0
Please report error at http://community.theturninggate.net

Jan

#16 Re: Backlight 3 Support » Backlight 3 install OK but Lightroom Publish error » 2020-05-08 21:59:10

I contacted TS and they fixed it for me, ther where some errors in the .htaccess file,
Thanks every one.
Running BL3.01 now and satisfied for now

Jan

#17 Re: Backlight 3 Support » Backlight 3 install OK but Lightroom Publish error » 2020-05-06 00:13:17

Hello Ben,

Im afraid this an unknown area for me.
I see in direct admin cpanel that PHP version is set to native and

Overwrite PHP version for domain: jcfotosite.nl using .htaccess
Only select if different PHP version is needed for this domain
is set to
Current PHP version set:  Not set

Jan

#19 Backlight 3 Support » Backlight 3 install OK but Lightroom Publish error » 2020-05-05 21:11:01

jancop
Replies: 13

Hello,

I managed to upgrade from BL1 to BL3, with some help form Matt. Only Lightroom Publishing gives an error:

I already Installed the new LR plugin from Backlight Modules
Check Autentication in the Publisher is OK

<<<<<<<
Plug-in error log for plug-in at: I:\TTG-Publisher.lrplugin
**** Error 1
De naverwerkingstaak van deze plug-in is niet voltooid. (task is not finished)
Unable to perform action: uploadRendition
Message: Unexpected error: Call to undefined function exif_read_data() in ImageResizer.php on line 92
>>>>>>>>

Any ideas,
Jan

#20 Re: CE4 Publisher » Thumbnail directory not created anymore » 2014-08-29 18:09:28

Hello Ben,

Thanks for replying. I was still running Publisher 2.1.1. I updated to 2.1.2 and the problem was solved.
Very nice helping so quickly!

Greetings from the Netherlands.

Jan

#21 CE4 Publisher » Thumbnail directory not created anymore » 2014-08-29 02:08:43

jancop
Replies: 2

Hello,

I have a website running for a while now and very happy with it.
www.jcfotosite.nl/org/

But now I have a little (?) problem, what was not there before.

When I create a new albums there are no Thumbnail directories created anymore. The other directories, such as
custom thumbnails and mobile thumbnails and photos are created normaly. Running PHP 5.4 now. So random selection of an image in the thumbnails is not working anymore (space invader).

Is this a known problem?

Jan

Board footer

Powered by FluxBB