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#1 Re: Backlight 2 Support » fulfilled/pending cart status » 2019-11-20 05:15:54

amp

yes all my modules are up to date.
I already check.

https://audreymartinphoto.com/Scolaire/ … la_samare/

To access my backlight interface. I wrote to you last week about another problem.
If you do not have access anymore, I'll give it back to you.

Thank you !

#2 Backlight 2 Support » fulfilled/pending cart status » 2019-11-19 22:30:07

amp
Replies: 3

When I receive an order in my cart-order, it is automatically with the status fulfilled upon receipt while it should be in pending mode.
I have to put it in pending mode manually so I do not make a mistake.
I'm waiting for a good batch of orders, it adds tracking and rigor to manage everything.
Was there a change during the last update?

#3 Re: Backlight 2 Support » Package or rebate by product » 2019-11-12 05:45:26

amp

ok that fine I will add some text for my customer.

Tank you so much !


can you help me one last time?

How do I align the gallery text with the start of the photos and my package?

#4 Re: Backlight 2 Support » Package or rebate by product » 2019-11-12 03:26:22

amp

Your right !
Tank you now I have assign the good album template with my album.
But I have another problem to solve.
I like to make available only packages in the shopping cart. I succeeded except that when I click on the small basket above each image and I add an item to the basket, it will duplicate. Example I put a sheet 8x10 of the first picture, it puts 2 in the basket.
If I add it by the package button (Rabais de 51 $  ...)
everything is OK. He adds only one.
Is there a way to make it easy?
I would like it to be simple to use in order to avoid receiving 150 calls.

And can I align the package button on the left side ?

#5 Re: Backlight 2 Support » Package or rebate by product » 2019-11-11 00:40:19

amp

I send you the access by email.
Tank you so much to help me !

#6 Re: Backlight 2 Support » Package or rebate by product » 2019-11-10 22:01:40

amp

Show 'Add Package' Button is on in template

#9 Backlight 2 Support » Package or rebate by product » 2019-11-10 06:51:40

amp
Replies: 13

HI !

I would like to know more about how this option works.
I need an option allowing me to make a discount price with the purchase of 3 photos. Example for the purchase of 3 digital photos receive a discount of $ 15?
How can I have that?
In this case the discount code does not work because I can not apply it on a single product. In fact I think?

I thought about the package option, but I can not find how it works. I created a package option, I put the product on it, I activated the package function, but I can not see the option in my gallery. I do not have a package button. I miss a detail, no doubt.

#10 Re: Backlight 2 Support » Backlight 2 upgrade - My web site doesn't work it's blank » 2019-06-22 20:38:13

amp

Yes I did upload index.php ans .htaccess.

Thanks I will buy only the cart for now.

I send you an email with screen shot and link of my web site.

#11 Backlight 2 Support » Backlight 2 upgrade - My web site doesn't work it's blank » 2019-06-22 11:44:15

amp
Replies: 3

I did every step for to upgrade backlight to backlight 2.

I did de installer fonction. Everything is good. I upgrade album etc.

But my web site still blank.
Nothing appear.

And I don't see my cart setting it is normal ?
May be I have to pursage a new version of them ?
Something for client response.

Please help me quickly.

www.audreymartinphoto.com

#12 Re: Backlight Support » unable to perform action : CreateAlbumSet » 2018-06-22 08:46:21

amp

I attach the link to my website https://audreymartinphoto.com/Evenements/entre-choc/ and I send you the admin access code by e-mail.
In fact, it is an already existing site since a long time, that I have updater with backlight since a small end already. I recently made my backlight updates because from the beginning I did not do anything about it. Parcontre I have since add several folder without problem.
What happened is that by doing some cleaning on my computer, I moved the TTG_publisher plugin to another folder, without thinking that it would have an impact with my catalog. Now nothing works. I have reinstalled the publisher pluggin, but I am no longer able to upload my file. I still have his error messages. (see Spectacle 2018 or 2018 folder, the records this multiplies, but they are empty)

#13 Re: Backlight Support » unable to perform action : CreateAlbumSet » 2018-06-22 02:44:08

amp

I do not find how to attach screenshots

Is it the message error :
Unable to perform action: getSetupForTemplate

Message: The album could not be found for id 55654.  Please edit this album and try again

or

Unable to perform action: getSetupForTemplate

Message: The album could not be found for id 64283.  Please edit this album and try again.

or

Something went wrong
the album set with id 64157 could not be found in galleryDelegate.php on line 254

#14 Backlight Support » unable to perform action : CreateAlbumSet » 2018-06-22 02:41:38

amp
Replies: 3

Hello !
Sorry if my english is not perfect, I use google to translate I am French.
I am unable to put my albums online. I use the Lightroom pluggin to travel because I have several sub folder in different lightroom catalog with several thousand photos.
I attach screen shot errors obtained.

#15 Backlight Support » update 1.1.1 to 1.2.3.4 » 2018-05-20 05:02:28

amp
Replies: 1

Hi, since I buy Backlight, I never took the time to do my update. That's it, I'd like to do it now. Can I go directly from version 1.1.1 to the latest version 1.2.3 relase 4?
What is the procedure? I am francophone, it is difficult for me to find myself in all existing post. Thank you for helping me !

#16 Backlight Support » album name without picture » 2017-10-27 02:17:06

amp
Replies: 1

I would like to publish in a set album, more than a hundred different album, but without seeing the image of these albums, only the titles. It's in the context of school photos, I want students to be able to order their photos online, but without seeing the pictures of other students. Is it possible ?
In this page, I would like not to see the pictures:
http://www.audreymartinphotographe.com/ … /pls17-18/

#17 Backlight Support » Backlight package - quantity discounts -text alignement » 2017-06-08 03:08:22

amp
Replies: 1

Hello,

1- I am looking for a way to introduce a quantity price. Example, with the purchase of 5 photos and more 50% discount or with the purchase of 5 photos and more digital file is at such price.
With package I can make a price for 5, but the 6th come back at the regular price.

2- And is there a way to introduce the packages into the shopping cart instead of having the option separately at the top of the page?

3- Is there a way to center the text in footers?
Have a smaller space between my two lines of text?

4- Same thing with my text at the top of the page the word: welcome, can it be aligned with the photos?

http://www.audreymartinphotographe.com

#18 Backlight Support » Hosting » 2017-03-16 01:52:14

amp
Replies: 2

Which host is working properly other than bluehost? I have to change, I'm with GoDaddy right now and it does not work well. What are the criteria for a good supplier?

#19 Re: Backlight Support » Error uploading rendition » 2017-03-10 01:17:09

amp

My computer technician to check with GoDaddy and everything seems to be ok on their side. I have some album which I am unable to put online without the following error:
Error uploading rendition
Unable to complete the action
Error code : timeout
Native code 1001

I tried deleting it all and starting from scratch. It does not work any more. If I remove the photo to which the upload to blocked, I am able to complete the upload. However, it happened with several albums so I do not think it's because of a corrupt image. I rather believe that a few things corrupts the transfer ... but what?
Only cause i am with GoDaddy ?

#20 Re: Backlight Support » delete publisher galleries folder » 2017-03-10 00:20:27

amp

Thank you ! I hesitated to do so I thought it was better not to delete anything via FTP directly! I try this!

#21 Backlight Support » delete publisher galleries folder » 2017-03-09 23:33:49

amp
Replies: 3

How do I delete a folder galleries from the server? I want to reset this folder to start from scratch. I deleted from lightroom / publisher albums and albums set, but I would also delete the root folder to start over again.

#22 Re: Backlight Support » Error uploading rendition » 2017-03-01 05:52:11

amp

Go Daddy.

I tried again but this time by deleting the last photo that had been uplaod on my site (the 65th) and a few others. It functioned. I added the other pictures except this one worked. I added the 65th photo and error again. But this photo does not seem corrupt ... It is not a virtual copy either.
Also note that I have this problem with several other albums in other Lightroom catalog.

I also contact my internet provider (videotron) and my connection is good on their side.

#23 Re: Backlight Support » Error uploading rendition » 2017-03-01 04:21:54

amp

I tested with different album, in different catalog Lightroom.
There are a few albums that I managed on the first shot, others after 2-3 attempts and some after 5-6 ... some of which I still can not.
It happened with albums of 40 photos as with albums of 250 photos.
However, I did the first shot with an album of 300 photos. Do not understand it. I have albums that stopped after 13 photos, other at 155, or at 65, never the same number.
I just tried again deleting some images of my album and for this album it always boque to the same number 65 photos. I delete the photos from 66th to 100th.
Is there a maximum number of photos I can upload to a single album? If I have an album of more than 1000 pictures for example?

#24 Re: Backlight Support » Error uploading rendition » 2017-03-01 02:42:42

amp

I do not upload files for download. I still try to increase the upload_max_filesize to 512M and post_max_size to 128M and it still does not work. I also have the error netwoekconnectionlost (code: 1005). What can I do now? I tried several times to upload, delete and re-upoload again, but failed.

#25 Backlight Support » Error uploading rendition » 2017-02-25 03:39:17

amp
Replies: 10

I try to load for a couple time an album but error appears.

Error uploading rendition
Unable to complete the action
Error code : timeout
Native code 1001

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