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#1 2020-06-03 16:18:39

Nico3939
Member
From: France
Registered: 2016-10-05
Posts: 235
Website

Cart package question

Hello,

Is it possible to offer digital download packs with Cart knowing that I offer 3 different file resolutions (Web, Print, Print HD) for immediate download.
When I add a pack, I only see the physical products (prints) but not the files.

Thanks

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#2 2020-06-04 22:53:20

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart package question

When you say "When I add a pack," do you mean when you Add a Package in Cart > Products > Packages?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2020-06-08 18:24:33

Nico3939
Member
From: France
Registered: 2016-10-05
Posts: 235
Website

Re: Cart package question

Yes Rod, but for digital download, it seem to be impossible

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#4 2020-06-08 22:05:05

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart package question

ok, I see what you mean now.
I’ve tested this and I’m only able to add the Print product. none of the other products, be they physical or digital are available to add.
I think you’ve found a bug.

in one of my test sites I had created a package that includes several digital downloads, so it is possible. Just not at the moment.
I’ll report it


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2020-06-08 22:12:02

Nico3939
Member
From: France
Registered: 2016-10-05
Posts: 235
Website

Re: Cart package question

Thanks Rod,

in fact, it seems to me, but I did not try because I do not have a test site and I do not want to upset my site online, that digital packages only work if the option "Enable Offline Digital Purchases" is activated .

Only here, I offer download files for immediate download in several definitions, so that the process is automatic. I don't want to have to send digital files one by one every time.

On the other hand it is apparently impossible to combine these 2 options "packages" and "immediate digital download in several resolutions"

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#6 2020-06-08 23:24:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart package question

I just tried enabling offline digital purchase and was still unable to see, let alone add, any of my other products other than the standard "Print" product.

On the other hand it is apparently impossible to combine these 2 options "packages" and "immediate digital download in several resolutions"

It's not impossible. I have a package set up in one of my test sites that does this:
https://backlight-2-100.barbeephoto.com … kage-test/

Ben will need to look into what's happening.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2020-06-09 01:35:35

Nico3939
Member
From: France
Registered: 2016-10-05
Posts: 235
Website

Re: Cart package question

Thank you very much rod

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