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#1 2020-05-02 09:24:08

R42itus
Member
From: Baker City, Oregon
Registered: 2012-12-23
Posts: 67
Website

unable to log into Backlight

I need to log in to backlight to make some changes to get SSL to run. I looked up my username and password in /backlight/data/admin/password.txt. When I try logging in I get an error

count():Parameter must be an aray or an objec that implements Countable in SimpleHTMLTag.php on line 44

Please help.

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#2 2020-05-02 10:08:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: unable to log into Backlight

did you try the reset password link?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2020-05-02 10:22:53

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: unable to log into Backlight

This is due to an incompatibility with the version of Backlight you have installed and the version of PHP on your installer.  We put in a fix for this which applies to both Backlight 2 and 3.  Make sure your modules are all up-to-date in the Backlight Modules page.

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#4 2020-05-03 00:51:12

R42itus
Member
From: Baker City, Oregon
Registered: 2012-12-23
Posts: 67
Website

Re: unable to log into Backlight

What version of PHP should I have running on Bluehost?

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#5 2020-05-03 01:00:32

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: unable to log into Backlight

R42itus wrote:

What version of PHP should I have running on Bluehost?

I would try to select the oldest possible and check if you can log in and do the module upgrades. After the upgrade, select the newest one.


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

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#6 2020-05-03 01:27:49

R42itus
Member
From: Baker City, Oregon
Registered: 2012-12-23
Posts: 67
Website

Re: unable to log into Backlight

Thank you. I had PHP upgraded yesterday. I'll ask to have it rolled back.

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