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#1 2020-04-30 22:09:28

gbbiv
Member
From: Upstate NY
Registered: 2017-10-03
Posts: 33
Website

New Version didn't appear - Different Email for purchase?

I was looking in admin to do the update and didn't see Version 3 show up as available after I paid.  So I looked around and it seems that I may have a different email connected with my account with you than the one I used to pay via Paypal.  How do I get that corrected?

Account I received my upgrade email at [redacted], Paypal I paid with [redacted].

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#2 2020-05-01 02:13:43

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: New Version didn't appear - Different Email for purchase?

I've updated your Backlight 3 order to use the same email as your Backlight 2 order. The upgrade should work for you now.

In the future, though, please don't expose your email address in the forum. Bots may find it. Just email me the next time and I'll sort you out.


Matt

The Turning Gate, http://theturninggate.net

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#3 2020-05-01 12:35:06

gbbiv
Member
From: Upstate NY
Registered: 2017-10-03
Posts: 33
Website

Re: New Version didn't appear - Different Email for purchase?

Got it, thanks.

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