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#1 2020-03-18 17:35:53

Kristoffer
Member
From: Stockholm, Sweden
Registered: 2013-11-05
Posts: 18
Website

Cart addon - Show basket craches

Hi,

I have several cart enabled albums. They have worked great until a week ago. Guess I've done something wrong.
I get his message when I klicka to see the cart.

****
Something went wrong
Unable to find pageTemplate with ID 29. Try updating the selected template for the application. in EngineFactory.php on line 36
****

Can someone please help me out here.

Regards
Kristoffer

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#2 2020-03-18 21:21:20

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart addon - Show basket craches

Can you provide a link to a cart enabled album that is not working?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2020-03-18 21:25:38

Kristoffer
Member
From: Stockholm, Sweden
Registered: 2013-11-05
Posts: 18
Website

Re: Cart addon - Show basket craches

Hi,

Absolutly. Just sent you an email with the information.

/Kristoffer

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#4 2020-03-18 21:46:28

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart addon - Show basket craches

The error implies that a template is missing. Have you made any changes lately like updating from Backlight 1?

If you want, I’ll take a closer look but I would need Backlight credentials to do so.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2020-03-18 21:50:19

Kristoffer
Member
From: Stockholm, Sweden
Registered: 2013-11-05
Posts: 18
Website

Re: Cart addon - Show basket craches

I'll send you the credentials right away. Did you get my email?

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#6 2020-03-18 22:09:20

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart addon - Show basket craches

Hi Kristoffer,

The problem is that the template assigned to the cart is missing. "29" is listed as cart album template. Looks like it's displaying the id rather than the name.
(Backlight > Cart > Settings > Personalization)

But there is no page template  with an id of 29.

So all you should need to do is go into the cart settings, edit the settings, and assign a page template to the cart


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2020-03-18 22:25:18

Kristoffer
Member
From: Stockholm, Sweden
Registered: 2013-11-05
Posts: 18
Website

Re: Cart addon - Show basket craches

You are the man! I just love how fast and accurate your suport is!

THANKS!

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