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I hope this is something simple!
Just upgraded to Backlight 2.
Initially, all seemed to work, but coming back to the site gave me 'Something Went Wrong', The template could not be found for id 2 in GalleryDelegate.php on line 280. I found a post that attributed that error to needing to assign a template. Did that, and the error message no longer appears.
Now, though, the home page of the site appears (slowly, I'd add), menu etc come up, but the album on the page is not displayed. Going to Galleries should bring up a grid of the album sets, but this, too, is blank.
The site is at https://www.cusick.org.uk/
Help!!
Thanks
Geoff
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
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Hi Geoff, have you run the function "Update Album Files"? this is available on the main Backlight landing page.
A quick look at your page shows that your background image is enormous: https://www.cusick.org.uk/backlight/des … age/3?v=29 5.9 MB for an image that doesn't have much detail. I suggest that you optimise this image. Something in the range of 100-200KB should be able to provide the same detail on the web.
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Thanks Ben.
I had run 'Update Album Files' when I installed BL2, but just to be sure, I've just run it again. No change.
I've reduced the size of the background image - it's now ~300kB, and loads much faster.
Geoff
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
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Can you provide me with a Backlight admin login via email, so I can look into this? It's end-of-day here in Melbourne. I can look into it tomorrow.
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Sure Ben. I'll email details separately.
Thanks for all your help.
Geoff
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
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Now, though, the home page of the site appears (slowly, I'd add), menu etc come up, but the album on the page is not displayed
Until Ben can take a look...
According to the source code on your Home page, you're inserting an album set rather than an album.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Thanks Rod.
2 comments on your observation:
1 That was the case with the site under Backlight 1, which worked as expected.
2. In the Backlight 2 designer (Design -> pages -> Home -> Design) the option to insert an Album doesn't seem to work.
Geoff
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
Offline
In your Backlight 1 site were you inserting an album or album set on your home page?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Both, if that makes sense. I've made some headway. First I re-published the homepage album; in itself, that made no difference. I then created a new home page, into which I inserted the homepage album; that made the album visible on the site.
Following the logic further, I attempted to re-publish one of the galleries, and added the Galleries Album set to the home page. This made the one Album Set that I re-published visible. Trying to enter the Album Set still doesn't work, though, and trying to re-publish the Albums (from Lightroom) gives an error message like:
Unable to perform action: getSetupForTemplate
Message: The album could not be found for id 84638. Please edit this album and try again.
My impression was that moving from BL1 to BL2 should be pretty seamless, and not require everything to be re-published.
Any light you can throw....
Thanks
Geoff
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
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It sometimes depends on the type of albums you were using.
If, for example, you were using an Okapi album template in Backlight 1, you’ll get that template error if you haven’t also installed the Okapi modules in Backlight 2 (install from you Backlight Modules Page)
Or if you had an album that was using the Backlight 1 version of Theater (to display a slideshow, for instance) and you haven’t updated to the Backlight 2 version of a theater.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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I've used Pangolin templates throughout. I've just gone through them, edited and re-saved them. That seems to resolve some of the problems with re-publishing albums and sets, but it's still a bit tedious.
Could something have been corrupted during installation of BL2? I think that I followed the instructions correctly, but....
Cheers
Geoff
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
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I suppose something could be corrupted...not sure. That's something Ben would need to look into.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Hi Geoff, I'm looking into this now, however I can't see any issues. Is everything now working for you? If not, can you post any specific URLs that aren't working properly?
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Thanks Ben. I’ve done some more work on the site - thanks to Rod for his help.
In essence, I’ve updated all the templates, and I’m working through the album sets and albums re-publishing them from Lightroom. That seems to resolve the problems. I guess their origin will remain One of Those Things We’re Not Supposed to Understand!
Thanks for all your help.
Geoff Cusick
Amazed and Confused
https://www.cusick.org.uk
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Hi Geoff, I'm glad to hear. The upgrade process should have been much more seamless, and your situation will almost certainly remain OOTTWNSU...
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