Unexpected error: Call to a member function getType() on null in 104-i

LifeIsABeach · 2020-01-21 06:29:48

I am getting an error when I try to access specific private galleries which redirects to "https://www.mydomain.com/backlight/clients/" and I get the error message below. I cannot access any of the private galleries unless I am logged in as the admin. I need to fix this asap for clients.

I am up-to-date code for Backlight 2 and client gallery code and have flushed the caches.

This is the error message I keep getting:

Unexpected error: Call to a member function getType() on null in 104-include-2.0.0-1-13-menu_6-admin.view-1.template on line 532

Thank you!

Perry J.

rod barbee · 2020-01-21 06:39:17

are you trying to access using Publisher in Lightroom? Is Publisher up to date?

Ben · 2020-01-21 06:58:41

Hi Perry, I’m not sure what’s causing this. Can you check that the feedback profile associated with the clients still exists, and re-save the client logins?
If that doesn’t help please provide me with access to the gallery and a Backlight admin, and also forward that specific file from backlight/designer/cache/ on your server

LifeIsABeach · 2020-01-21 07:00:51

Hi Rod

It's fixed after I flushed out the cookies in the browser -- at least that's what I think fixed it. This is the same type of error that I've had in the past. Would it have anything to do with deleting a private CRG and then recreating it later using same name, same user, same user credentials?

Lightroom plugin / Publisher version 4.0.7.0

Thanks again.

Ben · 2020-01-21 07:13:22

No idea. I would need to see that cached file from the server.

LifeIsABeach · 2020-01-21 07:35:42

No worries.

Is this the right version? Lightroom plugin / Publisher version 4.0.7.0

rod barbee · 2020-01-21 07:37:48

There's a more recent version of Publisher (4.0.10.0). You can download it from your Backlight Modules page. The link is near the top of the page.

Community @ The Turning Gate

#1 2020-01-21 06:29:48

Unexpected error: Call to a member function getType() on null in 104-i

#2 2020-01-21 06:39:17

Re: Unexpected error: Call to a member function getType() on null in 104-i

#3 2020-01-21 06:58:41

Re: Unexpected error: Call to a member function getType() on null in 104-i

#4 2020-01-21 07:00:51

Re: Unexpected error: Call to a member function getType() on null in 104-i

#5 2020-01-21 07:13:22

Re: Unexpected error: Call to a member function getType() on null in 104-i

#6 2020-01-21 07:35:42

Re: Unexpected error: Call to a member function getType() on null in 104-i

#7 2020-01-21 07:37:48

Re: Unexpected error: Call to a member function getType() on null in 104-i

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