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When I receive an order in my cart-order, it is automatically with the status fulfilled upon receipt while it should be in pending mode.
I have to put it in pending mode manually so I do not make a mistake.
I'm waiting for a good batch of orders, it adds tracking and rigor to manage everything.
Was there a change during the last update?
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according to the Cart Changelog, there's not been any recent changes.
Is your installation of Backlight and all modules up to date?
Ben will need at least a link to your site.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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yes all my modules are up to date.
I already check.
https://audreymartinphoto.com/Scolaire/ … la_samare/
To access my backlight interface. I wrote to you last week about another problem.
If you do not have access anymore, I'll give it back to you.
Thank you !
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I'm not really sure how the Status field is handled. If I remember correctly, if digital files are paid for and the download link is supplied at the time of purchase, then the Status automatically shows as Fulfilled.
So if your pricing scheme contains digital images that are instantly available for download and those are paid for by PayPal, then perhaps that is why the orders are showing as "Fulfilled."
If this is the case, then you could try changing the digital image fulfillment setting (Enable Offline Digital Purchases setting)
http://backlight.theturninggate.net/doc … _purchases
perhaps others who use the cart more extensively than I do will comment.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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