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#1 2019-11-11 20:50:57

Leuvenaar230
Member
From: Leuven, Belgium
Registered: 2015-08-17
Posts: 97
Website

Help, unable to check authentication

Hi, i updated lightroom classic to 9.0.

Now i can't work on my website anymore for the images, can't upload, can't remove, can't make a folder. (I can work in pages and it works perfectly)
I get message: Unable to perform action: getSetupForTemplate
Message: The page sent an action that was not available.

I checked ttg publisher in LR and discovered that i can't check authentication, my api key is the same as in Backlight 2 settings.
Unable to perform action: checkAuth
Message: The page sent an action that was not available.

Please help, it drives me nuts.

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#2 2019-11-11 22:27:58

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Help, unable to check authentication

Have you recently updated your site with an SSL Certificate?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-11-11 22:31:54

Leuvenaar230
Member
From: Leuven, Belgium
Registered: 2015-08-17
Posts: 97
Website

Re: Help, unable to check authentication

rod barbee wrote:

Have you recently updated your site with an SSL Certificate?

I don't think so, i just did the update for lightroom 9,0 . Backlight 2 is up to date.

What's going on with my site? Do i need to delete the whole site and start all over again?

Last edited by Leuvenaar230 (2019-11-11 22:42:26)

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#4 2019-11-11 22:33:19

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Help, unable to check authentication

Did you also update the API url to include https in Lightroom Publisher?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2019-11-11 22:46:15

Leuvenaar230
Member
From: Leuven, Belgium
Registered: 2015-08-17
Posts: 97
Website

Re: Help, unable to check authentication

rod barbee wrote:

Did you also update the API url to include https in Lightroom Publisher?

I didn't touch the api URL. it's still mysite/backlight/publisher

On the other side, i've tried to create a new API to no avail.

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#6 2019-11-11 22:47:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Help, unable to check authentication

The API url needs to match the site url. If the site url starts with https://, the API url needs to as well


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2019-11-11 22:52:35

Leuvenaar230
Member
From: Leuven, Belgium
Registered: 2015-08-17
Posts: 97
Website

Re: Help, unable to check authentication

rod barbee wrote:

The API url needs to match the site url. If the site url starts with https://, the API url needs to as well

Thank you so much Rod, that solved it! one letter!

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