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Pages: 1
#1 2019-11-02 20:18:42
- llot
- Member
- Registered: 2019-01-19
- Posts: 26
Lightroom Plugin for BL2 not working
Have been using the BL2 Lightroom plugin for a while and was working perfectly. Today it is not. I get a "Page Not Found" error when I create a new gallery. I go to my older galleries I created last week and they are working fine. I did update Lightroom recently and maybe that is causing the problem. I have un-installed the plugin, re-dowloaded it and installed again and it is still now working. When I "Check Authentication" it says it is "successful". Also, when I check my server files, everything looks to be where is should be. Please help!
Last edited by llot (2019-11-02 20:20:35)
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#2 2019-11-02 21:01:18
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Lightroom Plugin for BL2 not working
More info will likely be needed.
What is the url to your site?
What have you set for the API url?
Can you create albums from within Backlight?
I you like, I can try publishing something to your site from my pc. That could help narrow the problem.
Feel free to send me your api url and api key via email.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#3 2019-11-03 09:42:50
- llot
- Member
- Registered: 2019-01-19
- Posts: 26
Re: Lightroom Plugin for BL2 not working
Hi Rod,
I have tried to create a gallery within Backlight2 and it does not work either. I did also recently update Backlight2.
I have emailed you my apr info.
Thanks for your help!
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#4 2019-11-03 12:27:36
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Lightroom Plugin for BL2 not working
Hi Lisa,
I tried creating an album on your site. I'm getting the same results as you did. The album is created but upon clicking on it, I get a page not found error.
This is something Ben will need to look into. It might have something to do with php version, or an incorrect or messed up .htaccess file or....
I suggest sending him an email with a link to this topic as well as Backlight Admin credentials. He may also need FTP access.
http://community.theturninggate.net/profile.php?id=101
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#5 2019-11-03 18:52:35
- llot
- Member
- Registered: 2019-01-19
- Posts: 26
Re: Lightroom Plugin for BL2 not working
Thanks Rod, I will do that 
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#6 2019-11-05 21:16:08
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Lightroom Plugin for BL2 not working
Can you or Rod share a link of one of the "Page Not Found" albums?
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#7 2019-11-05 21:52:30
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Lightroom Plugin for BL2 not working
Here’s one Ben: http://lisalphotography.com/BL2/galleries/xm_buster/
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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