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#1 2019-10-04 01:56:56

From: North Carolina, US
Registered: 2014-03-19
Posts: 178

Client Response Module Is Currently Unavailable

I have managed to create clients, point them to their galleries (or the other way around), include metadata, and those cute little hearts for liking an image.

However, I have not managed the following:

Star ratings

and I get the subject line message" .
The client response module is currently unavailable.
Contact the site manager (me, who is currently flummoxed)

Any help is always greatly appreciated.

Take care, and thanks, I hope,

TBC (The Barefoot Contessa, alias Margo Taussig Pinkerton)
perpetual works in progress


#2 2019-10-04 04:25:36

rod barbee
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830

Re: Client Response Module Is Currently Unavailable

Make sure you’ve assigned a template under Backlight > Settings > Personalisation > Client Template

For Star ratings, edit the Feedback profile

Just a user with way too much time on his hands., Backlight 2/3 test site


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