Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
My email evidently has been down since January. I checked BL settings>email configuration>Mail Send Type is set to "mail". Under Personalisation>the site email and vender e mail are the same. I tried changing the Client Templated to Backlight Standard page. No change on that. I cleared the cache. Still no e mail.
Offline
Do the site and vendor emails end in @martinjenichphotography.com?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
It was mjenich@gmai.com. I added my domain site to the e mail. It now reads: mjenich@gmail.com@martinjenichphotography.com. I don't think that's correct. When I try to send an e mail to myself via the option in BL2, I get an error message saying it's not a valid e mail address.
Offline
What the document means is that you should create an email account through your host. there should be a place in the c-panel or elsewhere to create an email account.
It will end in @yoursite.com so you’d have something like:
mjenich@martinjenichphotography.com
If you’re using gmail, then you can try the smtp option. You’ll need to fill out all the smtp fields. There are tool tips to explain each one.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
I contacted Blue host twice. One person said they couldn't help me. The chat said it was one of two problems: 1. G mail-contact them. 2. Plug in settings. I checked my BL2 settings. Here they are: Mail send-smtp, SMPT Host-smtp g mail, User name- mjenich@gmail.com, Port- 465, Security Protocol-SSI
This is about my last shot at this. If I can't get it to work, I'll just remove the contact form and just give my phone and e mail and people can contact me from their own e mail program.
Offline
If you have Bluehost you can just create a new email address.
Log in to Bluehost
Click on "email" in the navigation menu (the menu that has: dashboard home cpanel performance mail ....etc. )
Click on Create Email Account
After you've created it, look for the "Email Configuration" link. That will give you all the info you need to set up to send and receive email in your email client (Outlook, for example)
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
I wouldn't be using my g mail account, correct?
Is there a way to increase the font size on the contact page only?
Last edited by mjenich (2019-08-22 05:41:03)
Offline
correct, it would be a new email address.
Is there a way to increase the font size on the contact page only?
yes, with custom css.
which text? page text? form text?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Pages: 1