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#1 2019-07-23 05:06:06

paulo
Member
From: Jersey UK
Registered: 2013-01-23
Posts: 209

CRG albums

Hi, My partner published some CRG albums but for some reason they have not gone to the Client Response Page they are showing up in the portfolio page. What has she done wrong ?

https://www.monikabaster.com/potfolio/

https://www.monikabaster.com/Client_Gallery/

Thanks

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#2 2019-07-23 05:42:13

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CRG albums

It looks like you have one Publisher instance for the potfolio/ folder (should that be portfolio?) and one for the Client_Gallery folder??

Check to make sure which Publisher instance was used to create CR albums.

Another thing to check is whether the client response albums are client managed, meaning the Visibility is set to Private and the albums have been assigned to clients in Backlight > Admin > Users > Clients


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-07-23 06:30:30

paulo
Member
From: Jersey UK
Registered: 2013-01-23
Posts: 209

Re: CRG albums

Hi Rod

Fixed the potfolio error ! well spotted.

The correct publisher instance was used for the CRG gallery. They are set to Protected requires access code. Each album is not in an album set, should they be ?
I can't work out what's happened, very frustrating

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#4 2019-07-23 06:40:43

paulo
Member
From: Jersey UK
Registered: 2013-01-23
Posts: 209

Re: CRG albums

The album set had been deleted in LR publisher and so in the backlight interface the album set turns to OFF. When I was trying to publish a new gallery I hadn't put them inside a an album 'set' all fixed now I think. Looking back at my older posts this has happened to me before ! I have loss of memory problems which doesn't help.

Thanks

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