Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2019-06-18 22:11:00

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,299

"Too many redirects" error

Trying to access pideja.ca I get the too many redirects error message. As far as I know, the index.php and the .htaccess files have not been changed since the last successful login to this site.

Offline

#2 2019-06-18 22:17:21

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: "Too many redirects" error

try re-uploading the index.php and .htaccess files from the root of your unzipped Backlight-Installer download to the root of the site.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2019-06-18 22:25:34

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,299

Re: "Too many redirects" error

Changed the two files with the ones originally downloaded from TTG...same result.

Last edited by pideja (2019-06-18 22:25:50)

Offline

#4 2019-06-18 22:35:47

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,299

Re: "Too many redirects" error

Now, this is really strange: I noticed that the Backlight folder was missing! So, I replaced it from the original download. But now, it's like I'm re-installing: I had to go thru the basic setup and now I have to redesign everything even though I still have the original Galleries folder.

Offline

#5 2019-06-18 22:58:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: "Too many redirects" error

The backlight folder contains the data folder. All settings, templates, album references (Publisher data), etc are contained in the data folder.
You may find that you no longer have control over the galleries.

I don’t suppose you have a recent backup of the backlight/data folder? Perhaps your hosting company runs backups?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#6 2019-06-18 23:01:46

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,299

Re: "Too many redirects" error

I'll look it up but frankly, I think I'll to redesign (again) this site.

Offline

#7 2019-06-18 23:09:40

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,299

Re: "Too many redirects" error

By chance, I had an earlier version on backup. So, I switched the backlight folders and I'm back online, though I still have to amend the design, at least I have something to work with.

Thanks again!

Offline

Board footer

Powered by FluxBB