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#1 2019-05-04 22:36:00

tz.1
Member
Registered: 2013-03-07
Posts: 15

Upload works, but images do not show in album

Hello,

I did a smooth installation of BL2, and created a few test albums. Upload works fine, showing the green check symbol at the image, and the green bar below. When I go to the album however, no images are shown.

I tried with many images, image sizes were small <1mb. PhP 7.2. Did not find the solution on the forum.

Any idea ? Thanks.

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#2 2019-05-04 22:53:37

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Upload works, but images do not show in album

Can you post a link to an album?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-05-05 00:58:54

tz.1
Member
Registered: 2013-03-07
Posts: 15

Re: Upload works, but images do not show in album

The site is at https://zoller.me/photo
I just emailed login credentials for you to have a look at the backend too.

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#4 2019-05-05 02:16:39

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Upload works, but images do not show in album

the Publisher section in Backlight shows no photos have been uploaded to the albums.

I tried uploading one of my pictures. As you noted, they seem to upload successfully. But they're not appearing in the albums nor are they showing up in Backlight > Publisher.

Ben will need to look into this. I suggest sending him Backlight admin credentials as well as FTP credentials

http://community.theturninggate.net/profile.php?id=101


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2019-05-05 02:25:48

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Upload works, but images do not show in album

here's something to try. I looked at your phpinfo page and saw this:
Server API     FPM/FastCGI

In the Backlight Settings > Show Advanced Settings under Miscellaneous > Album .htaccess you'll see a section in the text area about Fast CGI.
(Show Advanced Settings link is at the bottom of the Settings page)
Try making the changes indicated.
After making the changes and saving, go to the Backlight Dashboard and click the Update Album Files link under Special Links.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2019-05-05 21:06:57

tz.1
Member
Registered: 2013-03-07
Posts: 15

Re: Upload works, but images do not show in album

I have done as instructed. This however does not solve the problem.

Sending credentials to Ben.

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#7 2019-05-06 07:45:15

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Upload works, but images do not show in album

I’ll try to have a look I’m the next day or two.

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#8 2019-05-07 19:31:45

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Upload works, but images do not show in album

Please check your email.  Rod, FYI, it looks like missing Exif support.  Of course showing green ticks on failed uploads isn't helpful.

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