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When I upgraded to Backlight2 (from Backlight), the email send from the Contact Form is not sent. I get the following information, but the email is not received.
to: web@photographs-now.com
subject: Test Message
message:
This is a test
headers:
From: "Photographs-Now, Inc." <info@photographs-now.com>
MIME-Version: 1.0
Content-type: text/html; charset=utf-8
Reply-To: info@photographs-now.com
My settings are
Email Configuration
Mail Send Type mail
SMTP Host smtpout.secureserver.net
SMTP Username info@photographs-now.com
SMTP Password [ hidden ]
SMTP Port 3535
SMTP Security Protocol none
Changing the port to 80 also does not send the email.
If I change to smpt,
Email Configuration
Mail Send Type smtp
SMTP Host smtpout.secureserver.net
SMTP Username info@photographs-now.com
SMTP Password [ hidden ]
SMTP Port 3535
SMTP Security Protocol none
produces the following error
Something went wrong
fsockopen(): unable to connect to none://smtpout.secureserver.net:3535 (Unable to find the socket transport "none" - did you forget to enable it when you configured PHP?) in SMTP.php on line 125
Changing the port yields the same message (:25 rather than :3535).
I am able to send an email to web@photographs-now.com from Thunderbird (using the same settings) with no issue. My hosting provider has indicated that the parameters that I am using are correct.
Any suggestions?
Thanks,
-Herschel
PS I had no issues with the Contact Form in Backlight
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Your server isn’t able to make calls out to ports 25 or 3535. Your host may be able to help, but it’s likely to be against their policy to connect to external SMTP servers. The other option is to try 'mail' instead of 'smtp'.
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Thanks for the info. I now have the "Send Test Email" working, using "mail," but from my contact form, I get an acknowledgment that the email was sent, but it is not received.
Any suggestions?
Thanks
Herschel
Last edited by hjrw (2019-05-02 12:38:44)
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Have you checked spam/junk folders?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Yes... nothing there. The mail is there from the Test Email function.
Update. I tried the contact form using Chrome rather than FireFox and the email was received. I had already cleared cache from Firefox, but it had no effect.
So I presume that the issue is resolved to some extent.
Thanks
-Herschel
Last edited by hjrw (2019-05-02 15:04:52)
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