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#1 2019-03-19 05:26:01

kurt
Member
Registered: 2015-09-03
Posts: 59

Social media sharing not happening correctly

I noticed today that on my site, if I attempt to share to Facebook, it is not sharing the image. It used to.  Any ideas?
Also, are there any plans to provide Instagram sharing?

Last edited by kurt (2019-03-19 05:26:54)

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#2 2019-03-19 06:00:32

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Social media sharing not happening correctly

can you post a link?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-03-19 06:11:41

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Social media sharing not happening correctly

Instagram apparently does not allow sharing from web sites. Found this on a Google search:

Instagram currently doesn't allow you to share a photo or video from another website – you can only upload photos/videos directly from your mobile device. Since there is no sharing mechanism, there is no way for us to include a button that will share your content to Instagram.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2019-03-19 09:15:35

kurt
Member
Registered: 2015-09-03
Posts: 59

Re: Social media sharing not happening correctly

rod barbee wrote:

can you post a link?

https://www.fastcarphotos.com/galleries … twork-120/

Thanks for the Instagram info.

Last edited by kurt (2019-03-19 09:16:30)

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#5 2019-03-19 13:04:16

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: Social media sharing not happening correctly

When I look at your site with the Facebook debugger, it reports:

Curl Error
Curl error: 35 (SSL_CONNECT_ERROR)

Loading your site in Chrome, first shows a https connection error before being finally loading it. I'm wondering if there is an issue how your site/host manages https which could explain the Fb error as well.


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

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#6 2019-03-19 20:35:26

kurt
Member
Registered: 2015-09-03
Posts: 59

Re: Social media sharing not happening correctly

I'll check with GoDaddy who hosts the site.

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#7 2019-03-20 11:07:53

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Social media sharing not happening correctly

rod barbee wrote:

Instagram apparently does not allow sharing from web sites ...

Instagram is very much focused on users posting their own images from camera phones, and seems to actively discourage sharing of found images.


Matt

The Turning Gate, http://theturninggate.net

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#8 2019-03-21 21:02:22

kurt
Member
Registered: 2015-09-03
Posts: 59

Re: Social media sharing not happening correctly

My situation has gotten worse.  Last night, the site became totally unreachable. (www.fastcarphotos.com) I contacted Go Daddy support, and they are convinced that I'm getting PHP errors and that I need to enable PHP logging to find out what the problem is.  This is waaaay past my level of expertise.  I'm at a loss.... HELP!

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#9 2019-03-21 21:07:13

kurt
Member
Registered: 2015-09-03
Posts: 59

Re: Social media sharing not happening correctly

I did find an error log if that is helpful!

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#10 2019-03-21 22:39:59

kurt
Member
Registered: 2015-09-03
Posts: 59

Re: Social media sharing not happening correctly

Ok... I guess you can disregard. Apparently, whatever server that I am on with GoDaddy has been under attack, and they are trying to mitigate the issue.  That's their story and they're sticking to it.

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