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#1 2019-02-03 10:57:41

mad
Member
From: Arkansas
Registered: 2014-01-03
Posts: 154
Website

General Cart Digital Download Question

I was wondering as I am now just adding a Digital Download to the Cart setup; I noticed that the Paypal is not showing up just the Proceed to Checkout but I have set in Backlight Settings to disable the Proceed to Checkout button this only happens on the Digital Download checkout other carts the proceed to checkout is not showing up and the Paypal button is.  So, was wondering if I missed something in the settings???

Checking Out
Allow both Discount Codes and Coupons
no
Enable Invoiced Checkouts for Digital Purchases
no - grey out
Enable Offline Digital Purchases
no
Allow No-charge Checkouts
no - grey out
Require Approval For Free Downloads
no
Sell Digital Downloads to countries in Euro zone
no
Invoiced Checkout Enabled
no
Paypal Payment Gateway Enabled
yes
Paypal Deployment
live

Her is the link to the Album Digital Download page:
https://www.keylightphotography.us/digi … izedalbum/

Last edited by mad (2019-02-03 11:04:54)

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#2 2019-02-03 11:18:49

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: General Cart Digital Download Question

I assume you've also entered the PayPal credentials?

what are the paypal button settings?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-02-03 11:26:25

mad
Member
From: Arkansas
Registered: 2014-01-03
Posts: 154
Website

Re: General Cart Digital Download Question

Yes, I entered the credentials and fully tested in the sandbox as well works great.  I then added the live credentials after testing also works with the other carts just not with the digital download.  The paypal button setting is image.

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#4 2019-02-03 11:33:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: General Cart Digital Download Question

try resetting the cart from the cart dashboard


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2019-02-03 11:34:30

mad
Member
From: Arkansas
Registered: 2014-01-03
Posts: 154
Website

Re: General Cart Digital Download Question

Yup, already did that; That was my first thought!!!!

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#6 2019-02-03 14:41:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: General Cart Digital Download Question

Just looked at the tooltip for PayPal Payment Gateway Enabled. It states that you must also have SAVE ORDERS setup as well.
So make sure that Save Orders to Disk (under Orders) is set to Yes.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2019-02-03 18:50:00

mad
Member
From: Arkansas
Registered: 2014-01-03
Posts: 154
Website

Re: General Cart Digital Download Question

Yes the save Orders are set to Yes. I already confirmed that as well.

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#8 2019-02-03 23:11:22

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: General Cart Digital Download Question

Well damn, I thought that might have been it.

Ben’s going to need to take a look I guess.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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