Change Order Button not functioning correctly

mad · 2019-01-31 01:11:46

Whenever the change order button is pressed it just re-flashes the same page. The URL seems to be incorrect as if I change and eliminate the duplicate "cart" in the URL it goes to the cart page. For example: the URL where the change order button is displays: http://www.mysite.com/backlight/cart/ca … _checkout/ If I eliminate one of the cart entries as such http://www.mysite.com/backlight/cart/invoiced_checkout/ It returns to the following page http://www.mysite.com/backlight/cart/

Of course http://www.mysite.com/ is not my site name just used here as an example. I have not changed anything n the cart setup with the buttons or anything like that just using the defaults for now.

Is there something I missed in the setup somewhere?

rod barbee · 2019-01-31 01:22:07

The Change button is working for me. Can you post a link to an album so Ben has something to look at?

mad · 2019-01-31 01:24:20

Album --> https://keylightphotography.us/store/st … tedprints/

rod barbee · 2019-01-31 01:40:07

Well here's something I've never seen before in a ttg-based album. This is the error message I'm seeing when clicking on the shopping cart icon:

I disabled my internet protection and was then able to add an item to the cart. I was also able to use the change button to change quantity, size, etc.

Have you added anything custom to your site? Special scripts?

mad · 2019-01-31 01:45:37

I will check; I do have a couple of special scripts running for the menus only. But, i will check to see if there is some interference. Thanks. By the way, I have not seen that message about the anti-virus before either & I am running an anti-virus on my setup as well.

mad · 2019-01-31 01:49:40

One more thing just to make sure we are talking about the same change button. I am talking about the button that once you proceed to checkout (aka Offline Checkout) that is the change order button I am talking about.

rod barbee · 2019-01-31 01:58:26

Oh. I was checking the Change button that's in the cart, not the Change Order button on the Checkout page.

In that case, I can confirm what looks like a bug.

mad · 2019-01-31 02:01:14

Thanks It had just occurred to me that you might be looking at the wrong button. Thanks I won't have to chase my tail.

rod barbee · 2019-01-31 02:03:27

I've reported the problem.

mad · 2019-01-31 02:06:49

Much appreciated.

Ben · 2019-02-01 19:20:49

I've been working on this. There are a couple of issues, and it's proven a difficult fix so far.

rod barbee · 2019-02-02 00:19:43

Hey Ben, did you try adding anything to Michael's cart? When I try, I get that "forbidden by antivirus" warning.
I'm sure it's just Kaspersky being overly aggressive, but I've never encountered that in a ttg based page before.

mad · 2019-02-24 00:03:38

Hi, has this been fixed yet?

Ben · 2019-02-24 06:42:41

It hasn't.

mad · 2019-02-25 00:38:12

thx Ben for letting me know.

Ben · 2019-02-26 05:13:41

A longer answer. I'm keen to get this fixed so it's on the top of my list.

mad · 2019-02-26 22:38:30

Thx Ben, I am sure this one is not easy. I once had a similar problem once when I was working on code for the client site menus and pages. I was certain that the problem of duplication of a name/path was in a certain section of the code but I eventually traced it back to another function that I had used for many years with no problems only under a particular condition it manifested itself and by the way it did it when using Backlight 2, not backlight 1, not CES3 or CES4 nor my other websites. So, boy did I feel dumb; anyway, I am certain you will find and fix it. Just noted this as encouragement from me. Good Luck!!! I am planning on incorporating your fix once I finish building my Client Site Sub-domain and then implement it into the main domain and replacing my fotomoto site with the Backlight Cart. Thx again Ben.

Last edited by mad (2019-02-26 22:40:42)

Ben · 2019-03-04 13:51:49

Hi Michael, thanks for the encouragement! The fix turned out to be quite simple, but was hiding from me. One of those situations where I was going blind looking at a single line that looked correct. Can you visit the Backlight Modules and upgrade the Cart module to version 5.0.5?

mad · 2019-03-07 03:38:19

yup, thanks for the fix, it works!!!!

Community @ The Turning Gate

#1 2019-01-31 01:11:46

Change Order Button not functioning correctly

#2 2019-01-31 01:22:07

Re: Change Order Button not functioning correctly

#3 2019-01-31 01:24:20

Re: Change Order Button not functioning correctly

#4 2019-01-31 01:40:07

Re: Change Order Button not functioning correctly

#5 2019-01-31 01:45:37

Re: Change Order Button not functioning correctly

#6 2019-01-31 01:49:40

Re: Change Order Button not functioning correctly

#7 2019-01-31 01:58:26

Re: Change Order Button not functioning correctly

#8 2019-01-31 02:01:14

Re: Change Order Button not functioning correctly

#9 2019-01-31 02:03:27

Re: Change Order Button not functioning correctly

#10 2019-01-31 02:06:49

Re: Change Order Button not functioning correctly

#11 2019-02-01 19:20:49

Re: Change Order Button not functioning correctly

#12 2019-02-02 00:19:43

Re: Change Order Button not functioning correctly

#13 2019-02-24 00:03:38

Re: Change Order Button not functioning correctly

#14 2019-02-24 06:42:41

Re: Change Order Button not functioning correctly

#15 2019-02-25 00:38:12

Re: Change Order Button not functioning correctly

#16 2019-02-26 05:13:41

Re: Change Order Button not functioning correctly

#17 2019-02-26 22:38:30

Re: Change Order Button not functioning correctly

#18 2019-03-04 13:51:49

Re: Change Order Button not functioning correctly

#19 2019-03-07 03:38:19

Re: Change Order Button not functioning correctly

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