Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
Hi,
I had to reconfigure a hyper-v virtual machine running Ubuntu and hosting my Backlight 2 website. No change to directory structure or files but I can no longer load the website. Instead I get:
Warning: require_once(./../../backlight/framework/Framework.php): failed to open stream: No such file or directory in /var/www/mydomain.com/public_html/galleries/default-album/lib.php on line 48
Fatal error: require_once(): Failed opening required './../../backlight/framework/Framework.php' (include_path='.:/usr/share/php') in /var/www/reynoldsweb.ca/public_html/galleries/default-album/lib.php on line 48
I understand from other posts that this can be fixed by updating the album files from the dashboard. I cannot access the dashboard.
Is there a backend or alternative approach to fix this?
Many thanks
John
Offline
What do you mean by not being able to access the dashboard?
Do you get the login screen at yoursite.com/backlight ? Or do you see the errors you posted of some other error?
Ben will likely need Backlight Admin and FTP credentials. You can email those to him
http://community.theturninggate.net/profile.php?id=101
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Thanks Rod, I get a message that says "not found". I wonder if there is an .htacces error in that it "mydomain.com/backlight" directs to
http://mydomain.com/backlight/backlight/installer/
It all worked fine before I had to do the repair. DIrectory structure and files were not changed.
John
Offline
Hi John, can you post the URL where this error comes up?
By the look of it, one of the older Backlight 1 index.php files is still on your server.
Offline
Thanks Ben, here it is.
http://reynoldsweb.ca/galleries/default-album/
I worry that the original installation of Backlight 2 might have been flawed. It worked as it should but i worry about the directory structure.
/var/www/reynoldsweb.ca/public_html This contains directories for Backlight and Blog and Galleries
The Backlight directory is Backlight 1 and under it is Backlight 2
Appreciate your advice.
Offline
try deleting that default-album. I believe it's initially created by Lightroom as part of the Publish service. So Backlight doesn't know it's there.
Delete it in Lightroom and create a new album. See if that works for you.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Thanks Rod,
I tried your suggestion to discover that I can no longer create a new album. LR API URL can no longer find publisher. Not sure how it worked to specifications a few weeks ago but after I "tweaked" the VM it no longer works. As I said in my earlier post I worry that the directory structure has been corrupted.
I think I might be best to do a fresh install but I am concerned about maintaining the albums that would take a long time to recreate. Any advice on how I might be able to do this?
Thanks
John
Offline
I don’t know if that’s possible. Your best option is having Ben look into it. He may find files uploaded to the wrong spot or old files that shouldn’t be there
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Please provide me with FTP access and a Backlight admin login via email so that I can look into this.
Offline
Pages: 1