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#1 2018-12-28 03:07:10

christian-berlin
Member
From: Berlin
Registered: 2016-11-24
Posts: 35
Website

Backlight2 install - side is brocken no top menu

Hi!

I try something with the BL2 migration, at first on a test-server. I see some problems and at first, I would create a mail with all these problmes. But then I create a new blank installation on the server with a new Backlight2 Installation. And here I see the same main problem. The layout is brocken. I also see these request if I open the homepage:

http://www.gosslar.homedns.org:8888/bac … et/style/6

But a publisher folder is not there (but in Backlight1?). On the Server is PHP Version 5.6.38 running. I try also the debug mode in firefox, but I see no general error. Also on the webserver is not error like "file not found" or "no access to" to seen in the log file.

What is my general failure? The website is open for tests.

http://www.gosslar.homedns.org:8888/

Thanks for help
Christian

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#2 2018-12-28 05:05:17

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight2 install - side is brocken no top menu

Check to make sure that the index.php and .htaccess files from the root of the installer folder have been uploaded to the root of the site being installed.

In the unzipped backlight-Installer folder you should see two folders and two files:
backlight/
galleries/
index.php
.htaccess

All of those need to be uploaded to the root of the site you are installing. If installing in a sub-folder or subdomain, place them in that folder


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2018-12-28 06:52:16

christian-berlin
Member
From: Berlin
Registered: 2016-11-24
Posts: 35
Website

Re: Backlight2 install - side is brocken no top menu

All files from the installer folder are copy and are in the root folder for the server. Funny thing, if I activate the old test-files in these location (rename the webserver root) I see a menu from Backlight1. So I think the Serversettings are ok.
I found also no errors in the logfile. The only entry in the server log is this:

[Thu Dec 27 22:32:16 2018] [error] File does not exist: /..../htdocs/backlight/publisher, referer: http://www.gosslar.homedns.org:8888/

If I create a publisher folder in the backlight folder, the next level is the error.

[Thu Dec 27 22:42:19 2018] [error] File does not exist: /../htdocs/backlight/publisher/gallery, referer: http://www.gosslar.homedns.org:8888/

The Backlight logs shows also no error

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#4 2018-12-28 07:05:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight2 install - side is brocken no top menu

All files from the installer folder are copy and are in the root folder for the server.

just to be clear, all those files need to be in the root of the site folder. So if you're working in a subdomain named gosslar, then the files need to be in the gosslar folder.

If I create a publisher folder in the backlight folder, the next level is the error.

You should not need to do this. the publisher/ folder will be created by the installer.

I wonder if your site url is the problem. What have you entered for your site url in Backlight settings? (it's the :8888) that is puzzling me.

Regardless, I imagine Ben will need both Backlight admin and FTP access. You can save some time by emailing that information to him.
http://community.theturninggate.net/profile.php?id=101


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2018-12-28 09:04:43

christian-berlin
Member
From: Berlin
Registered: 2016-11-24
Posts: 35
Website

Re: Backlight2 install - side is brocken no top menu

All files are in the document root for the server, which is running on www.gosslar.homedns.org:8888. I use different ports for differnt virtual server, so the tests/settings are independent form the running system.

I wonder if your site url is the problem. What have you entered for your site url in Backlight settings? (it's the :8888) that is puzzling me.

Site URL is:
http://www.gosslar.homedns.org:8888

I check it again. Also check, if on the server without a port number a request was received. Nothing is seen on the other servers.

eMail with login data was send to Ben

Thanks

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#6 2018-12-28 09:43:18

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Backlight2 install - side is brocken no top menu

Hi Christian, it looks like the .htaccess file isn't operating, either because it's not there or your server is not configured to use it.
Is this a server that you are managing? If so, make sure that the directive is set for your website:

AllowOverride All

This may well be a setting somewhere in your Apache settings for a section that looks like this:

<Directory "/srv/www/vhosts/gosslartest_port8888/htdocs/">

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#7 2018-12-28 09:53:03

christian-berlin
Member
From: Berlin
Registered: 2016-11-24
Posts: 35
Website

Re: Backlight2 install - side is brocken no top menu

That was it. Thanks a lot!
Now I must think about, why I switch these off in the past.

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