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Good [after] morning Backlighters!
I've just set up Google's Two Factor Authenticator feature in BL2 admin settings.
I logged out and logged back in; I saw the Two Step verification screen come up and requested the Google Authenticator code as seen on my Google Authenticator app on my iPhone.
I entered the code and clicked 'Submit'. The code I had typed in disappeared and that was it. No access was granted to BL2.
I'm stuck!
If it of any substance, my Google account is different to that used to set up my BL2.
Any help, including how to disable this by direct access to my site files, would be greatly appreciated.
Kind regards,
Pete_N
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Hi Pete, can you explain more about "that was it. No access was granted to BL2". What did you actually see? A blank page, error message? Can you provide a link to your site?
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See if this helps: http://community.theturninggate.net/vie … 223#p55223
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Good afternoon Ben,
Thanks kindly for your reply.
In answer to your question: I entered the code as it appeared on my iPhone and clicked the 'Submit' button. The next thing that happened: The code I entered went blank. "..and that was it": Nothing else. The page remained at the Two Factor entry screen with the empty code entry text entry box.
I have reinstated a backup of a few days ago which has taken all my settings back to prior my implementation of 2FA.
My next question: How do correctly implement 2FA?... What are the pre-requisites? I already have 2FA active through my Google account. When I attempted to 'add an account' using the iPhone app, I was required to enter an account name (which I set to 'Backlight' - as suggested on the BL2 setup of 2FA). I was also asked to enter a 'key'. There is no place that this 'key' exists. I attempted to enter one of my choosing, but that resulted in an invalid key error.
I have obviously done something incorrectly.
Your assistance is appreciated.
Pete.
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Hi Pete, there was a bug in the file backlight/.htaccess that prevented 2fa from working. I suspect this is what you’ve encountered. To get around this, visit Backlight > Backlight Modules and update to the latest modules, then on the main Backlight admin page visit a link called Update Index Files. You should then be enable 2fa and use it.
If that still doesn’t help then please provide me with a Backlight admin login and FTP access via email so that I can look further into it.
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Thanks kindly Ben,
I'll perform those steps and advise accordingly.
If I should require further help, I will email you with the information you require. Is the 'Email' link at the bottom of your post suitable for transmission of private details?
Your assistance is greatly appreciated.
Pete.
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Hi Pete, that's the most suitable way of contacting me.
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Okay... That is all sorted out now.
All my BL2 modules showed up as up-to-date.
I performed the Index Files Update.
Perfect!
My thanks,
Pete
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