...baclight/data/sessions files is quarantined by my webhotel

post@trulsellefsen.no · 2018-09-18 16:28:25

The problem occurs when I upgrade from BL1 to BL2. At the positive side, all pages and galleries looks the same in BL1 and BL2.

I contacted my ISP (PRO ISP in Norway) and got the following response:
"You can see what priveliges are set on the files through the FileManager tool in cPanel.
In this case, firewall / antivirus software on the web site responds to the files and puts them in quarantine. Thus, the files get the priveliges 0000. You can see more information about this in the Imunify tool, which you also have access to in cPanel.
I recommend that you contact TTG, as Imunify responds to the files with the following information: Php_malware.id_fd0e4047"

Last edited by post@trulsellefsen.no (2018-09-18 16:33:38)

Ben · 2018-09-18 17:39:05

The session files are not malware, so your host should not be quarantining them. Can you configure Imunify in your cPanel to ignore that directory?

post@trulsellefsen.no · 2018-09-18 18:40:18

It seems to work fine when I ignore the sessions directory, but I wonder why it is different from BL1 to BL2.

Is there a chance that the website is less secure?

Ben · 2018-09-18 19:04:27

That's strange. The session handling is unchanged from BL1 to BL2. BL2 is more secure than BL1, in other aspects, such as password encryption.
What do you mean by 'ignoring the sessions directory'?

Can I ask who are you hosting with?

post@trulsellefsen.no · 2018-09-18 19:19:27

I mean that the sessions directory is ignored by the Imunify tool.

I use a serious Norvegian company I have used for many years - PRO ISP: www.proisp.no

Ben · 2018-09-18 19:31:05

It could be that the contents of what we're putting into the sessions is different to that of BL1 and raising a false-positive for Imunify.
I asked about your ISP in case it was in an exception list that BL1 had. We treated sessions differently for three ISPs in BL1 that raised errors when trying to save in data/sessions rather than the tmp folder. Since then I've found the actual reason for them failing and coded around the functionality they provide rather than abandoning the use of data/sessions wholesale.

post@trulsellefsen.no · 2018-09-18 22:16:01

I am not sure I fully understand the meaning of your writing, but are you going to improve BL2 so I don't need to ignore the sessions directory in my Imunify tool?

Ben · 2018-09-19 05:48:05

That’s not what I meant. As far as I am aware there is no issue with our sessions handling.

post@trulsellefsen.no · 2018-09-21 19:03:42

My website has been working as it should some days now.
Thanks for your help Ben

Ben · 2018-09-21 22:29:15

That's great. I'm glad to hear.

Community @ The Turning Gate

#1 2018-09-18 16:28:25

...baclight/data/sessions files is quarantined by my webhotel

#2 2018-09-18 17:39:05

Re: ...baclight/data/sessions files is quarantined by my webhotel

#3 2018-09-18 18:40:18

Re: ...baclight/data/sessions files is quarantined by my webhotel

#4 2018-09-18 19:04:27

Re: ...baclight/data/sessions files is quarantined by my webhotel

#5 2018-09-18 19:19:27

Re: ...baclight/data/sessions files is quarantined by my webhotel

#6 2018-09-18 19:31:05

Re: ...baclight/data/sessions files is quarantined by my webhotel

#7 2018-09-18 22:16:01

Re: ...baclight/data/sessions files is quarantined by my webhotel

#8 2018-09-19 05:48:05

Re: ...baclight/data/sessions files is quarantined by my webhotel

#9 2018-09-21 19:03:42

Re: ...baclight/data/sessions files is quarantined by my webhotel

#10 2018-09-21 22:29:15

Re: ...baclight/data/sessions files is quarantined by my webhotel

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